DHL 2015 Annual Report Download - page 5

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Deutsche Post  Group —  Annual Report
Future growth potential
SMART
LOGISTICS
In the global logistics business, you need size, reach, scalable products and
innovative services to compete over the long term and achieve profi table
growth. Likewise, you have to identify and open up potential in future growth
markets and industries.
The Life Sciences and Healthcare sector is without doubt one such growth
market. The world market for pharmaceuticals, for example, has doubled within
a decade. As demand has risen, so have the qualitative and regulatory
requirements of manufacturers, including in par ticular their modes of transport.
Standardised processes, compliant networks and temperature-controlled supply
chains are order of the day. On the following pages, we illustrate how we
servethis sensitive sector’s customers with e cient, transparent, reliable and
high-quality transport solutions − in other words: with smart logistics.
 WAS A YEAR OF TRANSITION
FORDEUTSCHE POST DHL GROUP
I have often emphasised that  was a year of transition for Deutsche Post 
Group. A series of events and changes demanded our attention: we achieved
agood wage agreement for Deutsche Post  in Germany after a long strike,
expanded the parcel business into additional countries in Europe, made further
investments in our express network, began the  renewal of Global Forwarding
and continued the restructuring of Supply Chain. In my view, this means we
have addressed the most important items on our Strategy  agenda which
are essential to the company’s future success.
3
To our Shareholders