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Deutsche Post  Group —  Annual Report
INDEX
A
Air freight ,  f., , ,  f., 
Annual General Meeting  ff., , ,  ff., ,
 f., , ,  f.
Articles of Association  ff., , 
Auditor’s report , 
Authorised capital ,  f.
B
Balance sheet  ff., ,  f., , , , ,  ff.,
 ff.,  f., ,  ff.,  ff.,  ff.,  ff.,  ff.,
, , 
Board of Management  ff.,  f.,  ff., , , ,
 f.,  f., ,  ff.,  f., ,  ff.,  ff., , ,
, ,  f.,  f.,  f.
Board of Management remuneration , , ,
 ff.,  ff., 
Bonds ,  f.,  ff., , , , , ,  f., ,
, 
Brands ,  f., , , , , 
C
Capital expenditure  f.,  f., , , ,  ff., ,
, ,  f., , , , , ,  f., , , f.,
 f., , 
Capital increase  ff., 
Cash flow statement ,  f., , , , ,
 f., , 
Change of control  f.,  f.
Consolidated net profit , , , , , , ,
, , , , , , 
Consolidated revenue , , , , ,  f., , ,
, , , , ,  ff., , , , , , 
Contingent capital  f.,  f.
Contract logistics ,  f., , , , , , 
Corporate governance ,  ff., , ,  ff.,
, 
Cost of capital , , 
Credit lines , 
Credit rating  f., , , , , 
D
Declaration of conformity , , , 
Dialogue marketing , , , 
Dividend , , , , ,  f.,  f., , ,  f.,
,  f., , ,  ff., , , 
E
Earnings per share , , , , , , 
 after asset charge ,  f., , , , , ,
 ff.
eCommerce - Parcel ,  f., , ,  f., , 
Employee Opinion Survey , , , , , ,
, 
- , , , , 
Equity ratio  f., , 
Express  f.,  ff., ,  f., ,  ff., ,  ff., ,
 f.,  f., ,  ff.,  f., , ,  ff., , , , ,
,  f., , , , , , , , 
F
Finance strategy ,  f., , , 
First Choice , , 
Free cash flow , ,  f., , , , , ,
,
Free float , 
Freight , , , , , , , , , , 
Freight forwarding business , 
G
Global Business Services , , , 
Global economy  f., , ,  f., 
Global Forwarding , , , ,  f., , , ,
 f., , , ,  ff., , , 
Global Forwarding, Freight  f., ,  f., , , ,
,  f., ,  f.,  f., , , ,  f.,  f., , ,
, ,  f.,  f., , , 
Global trade ,  f.,  f., 
GoGreen , , 
Guarantees , , , 
I
Illness rate 
Income statement , , , , , ,  ff.,
, , ,  f., , 
Income taxes , , , , , , ,  f., ,
, , 
Investments  f.,  f., , , , , , ,  ff.,
 f., , , ,  f., ,  f., , , , , ,
,  f., , ,  f.,  f., , f.,  f., ,
, 
L
Letters of comfort , 
Liquidity management , ,  ff.
M
Mail communication , , , 
Mandates 
Market shares ,  ff.,  f., , , 
N
Net debt , , , , 
Net gearing , , , 
Net interest cover , 
Net working capital , , , , 
O
Ocean freight , , ,  f., 
Oil price , ,  f., , ,  ff.
Operating cash flow , ,  f., , , , , 
Opportunities and risk management  ff.
Outlook , , ,  ff.
P
Parcel Germany 
Post - eCommerce - Parcel ,  ff.,  f., ,  f.,
,  f.,  ff., , ,  f., ,  ff., , , , ,
 f., , , , , , , , , 
Press products , 
Price-to-earnings ratio , 
Profit from operating activities ,  f., , ,  f.,
,  f., , ,  f., , , ,  f., , , , ,
 ff., , ,  f.
Q
Quality ,  ff.,  ff.,  ff., 
R
Rating  f., , , , , , 
Regulation , ,  ff.,  f.
Responsibility statement 
Retail outlets , , 
Return on sales , , , , , , , , , 
Revenue , , , , , ,  f., ,  ff., , ,
, , , , ,  ff., , , , , , 
Road transport , , , , 
S
Segment reporting  ff., 
Share capital  ff.,  f.,  ff., , 
Share price , , ,  ff.
Shareholder structure 
Staff costs ,  f., , , ,  f., , , ,
, , , , 
Strategy  ff., , , , , ,  ff.,  ff., ,
, , 
Supervisory Board  ff., , ,  ff., ,  ff.,
 ff., , ,  f., 
Supervisory Board committees  ff., , ,
 ff., 
Supervisory Board remuneration ,  ff., 
Suppliers , , , 
Supply Chain  f.,  f., , , ,  f., , ,  f.,
, ,  f., ,  ff., , , ,  f., , , ,
 f.,  f., , , , , 
T
Tax rate , 
Training  f., , , , , 
W
 , , 
Williams Lea , , 
Working capital  f., , , , , , 
207
Further Information — INDEX