DHL 2015 Annual Report Download - page 41

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Deutsche Post  Group —  Annual Report
SUPPLY CHAIN DIVISION
Customer-centric outsourcing solutions
As the world’s leading contract logistics provider, we create a competitive advantage for
our customers in the supply chain business by delivering customised logistics solutions
based upon globally standardised modular components including warehousing, trans-
port and value-added services.
Contract logistics for a complex global marketplace
A highly complex and rapidly changing global marketplace is the source of unprece-
dented change for the supply chain industry and its customers. Stand-alone warehous-
ing and transport operations cannot adequately respond to the fast pace of business and
growing interconnectedness created by global commerce. Our core business in Supply
Chain requires increasingly integrated and sophisticated logistics solutions that combine
value-added and management services with traditional fullment and distribution
oerings. Planning, sourcing, vendor management, production, kitting, packaging, re
-
pairs, returns and recycling are the new norm in contract logistics solutions. rough
global standardisation and innovative oerings, such as service logistics and real estate
solutions, Supply Chain’s business will further consolidate its established leadership
position in global contract logistics.
Logistics and value-added services along the entire supply chain .
Raw materials
Plan
Laying the foundation
for an ecient supply
chain
Return
Bringing it back
for repair or when
it’s not needed
Source
Getting the
materials at the
time required
Make
Supporting product
manufacturing
Store & Customise
Getting it ready
to sell
Deliver
Getting it where
it needs to be
Inbound
transport
Production
flows
Outbound transport
Warehousing
Distribution
Returns
End-to-end supply chain Supply Chain services
Glossary, page 
31
Group Management Report — GENERAL INFORMATION — Business units and market positions