LG 1999 Annual Report Download - page 9

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7
0
Super A and Six Sigma
_Super A and Six Sigma initiatives have been important vehicles of innovation. Super A integrates all knowledge-based innovative
tasks into one framework, which includes R&D, cost reduction, quality improvement, knowledge management, customer service,
and many other corporation-wide activities. Every year over 700 small and large tasks are carried on in the Super A mindset.
Project members from different teams or business operations learn higher specialties while carrying out their projects. When
they return to their places, they pass on the knowledge they have acquired.
_We also faithfully follow our Six Sigma initiative, a quality campaign similar in nature to our Super A initiative. It focuses
more on the improvement of product quality. Besides this, it oversees R&D and backs up management. Usually Super A and Six
Sigma are geared together synergistically. In accordance with the work task, different numbers of employees are needed to
carry out one Six Sigma project. Our independent Six Sigma projects apart from Super A have now passed 500.
_Our Super A and Six Sigma initiatives have inspired managerial solutions for our offices and our manufacturing lines. Their
ripple effects have grown greater year by year. We believe that these two initiatives will doubly assure our digital
craftsmanship this year, too.
_A long stretch of time has passed since our founding in 1958. We still cling to the spirit of exploration and challenge with
which we started. Now we are enriching that founding spirit with digital leadership to realize the Digital LG vision. We hope
for the continuing encouragement of our shareholders, customers, and partners at home and abroad as we stride on into the
digital era. Thank you.
Sincerely,
John Koo | Vice Chairman & CEO
For years we have spurred on innovation companywide and from top to bottom and fostered
craftsmanship in digitalware. We declared to the world that 1999 was the Year of
Digital LG. Our digital odyssey was launched and under full sail.