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Deutsche Post  Group —  Annual Report
Social responsibility: e Groups social responsibility is pooled and managed under
Corporate Citizenship. We provide logistical support in the wake of natural disasters,
are committed to the educational and professional development of socially disadvan-
taged young people and support local environmental protection and aid projects. Fur-
thermore, in the reporting year we launched an initiative together with partners in
Germany to promote professional development and the integration of refugees.
Environmental management and shared value: Our Group-wide environmental man-
agement is based upon the value proposition of shared value. Measures to increase
carbon eciency and environmentally friendly GoGreen services help us to full our
responsibility towards the environment and society, and to create added value for our
customers whilst strengthening our market position. In the reporting year, we worked
together with our customers to design more environmentally friendly supply chains and
thereby achieve cost-eective reductions in carbon emissions.
Greenhouse gas emissions fall slightly whilst carbon eciency improves
We aim to reduce our dependency upon fossil fuels, improve our carbon eciency and
lower costs. We have anchored these goals throughout the entire Group with our
GoGreen environmental protection programme. Our GoGreen products and services
also help customers achieve their own environmental targets whilst concurrently open-
ing up new business opportunities for the company. By the year , we intend to
improve the carbon eciency of our own operations and those of our subcontractors
by   compared with . In order to measure and manage our target achievement
we make use of a carbon eciency index . Over the reporting year, the Group saw
its carbon eciency reach a score of  index points, an improvement of one index point
on the prior year, due mainly to further signicantly improved eciency in the Express
division.
We quantify our -based greenhouse gas emissions in accordance with the
Greenhouse Gas Protocol Standards and   ; those attributable to our Euro-
pean air freight business are also calculated in accordance with the requirements of the
European Union Emissions Trading System  . Pursuant to   , all
gases that are harmful to the environment must be disclosed in the form of  equiva-
lents (
e). In , our direct (Scope ) and indirect (Scope ) greenhouse gas
emissions amounted to . million tonnes (previous year: . million tonnes of 
e).
is gure reects the fuel consumption of our eet and energy consumption in our
buildings. e indirect greenhouse gas emissions (Scope ) amounted to . million
tonnes (previous year: . million tonnes of 
e).
Further details on our emissions performance can be found in our Corporate Responsi-
bility Report.
Group management, page 
dpdhl.com/cr-report
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