DHL 2015 Annual Report Download - page 39
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Deutsche Post Group — Annual Report
Improving service in the Americas region
We are also improving our services in the Americas region. On-going measures include
the expansion of our hub in Cincinnati, whilst in Mexico we have signicantly increased
the number of service points. Internationally we have expanded our service to include
a new direct weekly ight at the weekend, with Monday delivery, between the United
States and Singapore as well as a further direct ight between China and the United
States.
Supporting development in Asia
Despite the slower pace of economic growth, the Asia Pacic region remains an import-
ant market for us. In the reporting year, a new gateway was opened in Melbourne to
support the intra-regional business to and from Australia. At Singapore’s Changi Airport
we are building a new hub with a fully automated sorting and processing system that
will triple our throughput and greatly increase shipment sorting at this strategic location.
Reliable partner in the region
e business in the (Middle East and Africa) region witnessed positive develop-
ment in as well, although the Middle East again suered from enormous geo-
political inuences. Despite the situation, we were able to achieve further growth and
maintain our operations whilst adhering to legal requirements and ensuring the safety
of our employees for the benet of our customers. In the reporting year we began ser-
vicing Jordan, Egypt, Lebanon, Iraq and parts of Morocco with our own ights for the
rst time and we opened new facilities in Cairo. In sub-Saharan Africa we improved
links between the individual countries and the global market whilst developing the
necessary infrastructure. Furthermore, we increased the number of service points from
, to , and expanded logistics facilities and transport systems.
American international
express market,: 1, 2, 3 top .
Market volume: . billion
1 %
18 %
32 %
FedEx 46 %
1 Includes the express product.
2 Country base: , , , , , , , , , .
3 Most recent market study.
Source: Market Intelligence , annual reports
and desk research.
Asia Pacific international
express market, : 1, 2, 3 top .
Market volume: . billion
4 %
11 %
FedEx 20 %
44 %
1 Includes the express product.
2 Country base: , , , , , .
3 Most recent market study.
Source: Market Intelligence , annual reports
and desk research.
29
Group Management Report — GENERAL INFORMATION — Business units and market positions