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Ricoh Group Sustainability Report 2012 98
About Us
Top Message Our Activities Data
Major CSR Indicators
and Our Performance
Based on the report submitted to Nippon Keidanren’s One Percent Club
(monetary donations, contributions of goods, loaning of facilities).
Numbers indicate the number of times Ricoh
Science Caravan took place and the number of
participants in each fiscal year.
Forest Ecosystem Conservation Projects (6 projects in 2009,
4 projects in 2010, 5 projects in 2011); assistance with the
initiative to build schools in Nepal (2009); India BOP project
(2010-2011); India education project (2010-2011)
Total hours spent by employees
Aggregate achieved by RE and 21 sales subsidiaries
Aggregate achieved by RE and 21 sales subsidiaries
Achievement by RAC
Achievement by RAC
GRI: EC1
MDGs 1
ISO26000: 6.8
GRI: EC8
MDGs 1
ISO26000: 6.8
MDGs 1
ISO26000: 6.8
MDGs 8
ISO26000: 6.3, 6.8
ISO26000: 6.8
ISO26000: 6.8
Amount of charitable
donations
Hours spent for social
contribution activities
Number of cases of donations to
organizations engaged in social
contribution through Ricoh’s FreeWill club
Number of children who “graduated”
from the Ichimura Nature School
Number of times Ricoh Science
Caravan was held (number of children
who participated in the program)
Number of projects for assisting
community development in
developing countries
Harmony with Society
Ricoh Co., Ltd. 127 million yen 133 million yen 524 million yen
34,200 40,300 53,000
10,000 10,500 13,354
45 49 47
407 463 519
767
23 times
(13,537
children)
29 times
(16,395
children)
42 times
(17,773
children)
—
1.11 million dollars 1.175 million dollars
— 2,300 3,400
684 thousand euros 591 thousand euros
1,053 thousand euros
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Regional headquarters and
sales subsidiaries
Regional headquarters and
sales subsidiaries
Regional headquarters
Regional headquarters
Japan
Japan
1. [Initiatives related to the indicators] GRI: Global Reporting Initiative; GC: The UN Global Compact; MDGs: The UN Millennium Development Goals; ISO26000: International Standard for Social Responsibility
As a result of the self-assessment conducted in accordance with the GRI guidelines, it is confirmed that this report includes profile information, information on our management approach and details of
more than 20 performance indicators. Accordingly, we declare that the GRI Application Level of this report is B.
23
24
26
27
28
25
Europe
Americas
Americas
41,118
67,407
35,000
17,239
5,025
10,143
108,525
1,863
2,102
1,996
86:14
46:54
68:32
1.5
19.9
24.9
0.5
13.6
10.4
—
1.96
0.77
1.00
17.8
15.9
8.5
8.5
9.6
7.0
39.9
18.2
30.6
100
80
67
26
9
4
40,072
68,942
34,139
17,350
5,645
11,808
109,014
1,998
2,235
1,985
86:14
44:56
69:31
1.9
20.0
25.2
0.6
13.8
9.5
75
1.96
0.90
1.00
17.8
16.4
9.1
8.8
9.9
7.4
39.9
17.1
26.7
100
80
69
15
6
2
38,519
70,723
33,262
17,637
7,864
11,9 60
109,241
2,020
2,254
1,984
86:14
42:58
69:31
2.3
22.6
24.2
0.6
13.8
13.9
80
2.06
0.99
1.10
17.1
16.3
8.7
8.1
10.1
7.8
41.3
18.1
64.2
100
80
68
14
6
3
CSR Charter
Indicator
Performance
Scope
of Survey
Year ended
Mar. 31, 2010
Year ended
Mar. 31, 2011
Year ended
Mar. 31, 2012
Items Relating to
Major Initiatives1Note
GRI: Organizational
Profile 2.8
LA1
GRI: EC7; GC: Principle 6
ISO26000: 6.2, 6.3, 6.4
GRI: LA13
GC: Principle 6;
MDGs 3
ISO26000: 6.3, 6.4
GC: Principle 4
ISO26000: 6.4
GRI: LA13
GC: Principle 6;
MDGs 3
ISO26000: 6.3, 6.4
GRI: LA13
GC: Principle 6
ISO26000: 6.3, 6.4
GRI: LA10
ISO26000: 6.4
GRI: LA13
GC: Principle 6;
MDGs 3
ISO26000: 6.2, 6.3, 6.4
GRI: LA2, LA13
GC: Principle 6;
MDGs 3
ISO26000: 6.3, 6.4
GRI: HR3
GC: Principle 1
ISO26000: 6.3
GRI: HR11
GC: Principle 1
ISO26000: 6.3
Number of regular
employees
Annual working hours per
regular employee
Percentage of female
workers in management
positions
Percentage of female
workers in executive
management positions
Annual average hours
of training per regular
employee
Percentage of companies
that have conducted
human rights education
Number of complaints
related to human rights
Percentage of employees
with disabilities
Average years of service
Percentage of locally-
hired presidents
Sex ratio (male: female)
12
13
14
15
16
18
20
21
22
19
17
Japan
Overseas
Europe
Americas
China
Asia Pacific
Ricoh Co., Ltd.
Overseas manufacturing companies
Overseas manufacturing companies
Overseas manufacturing companies
Overseas manufacturing companies
Overseas manufacturing companies
Overseas manufacturing companies
Overseas manufacturing companies
Overseas manufacturing companies
2
Overseas manufacturing
companies3
Overseas regional headquarters and
sales subsidiaries
Overseas regional headquarters and
sales subsidiaries
Overseas regional headquarters and
sales subsidiaries
Overseas regional headquarters and
sales subsidiaries
Overseas regional headquarters and
sales subsidiaries
Overseas regional headquarters and
sales subsidiaries
Overseas regional headquarters and
sales subsidiaries
Overseas regional headquarters and
sales subsidiaries2
Overseas regional
headquarters and sales
subsidiaries
Ricoh Group companies (in total)
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Co., Ltd.
Ricoh Group companies
overseas
Male
Male
Male
Female
Female
Female
The following Ricoh Group companies were
subject of the survey, data from which was used
for items 13–22.
● Ricoh Co., Ltd.
● Overseas manufacturing subsidiaries:
RICOH UK PRODUCTS LTD. (RPL), RICOH
INDUSTRIE FRANCE S.A.S. (RIF), RICOH
ELECTRONICS, INC (REI), RICOH ASIA
INDUSTRY (SHENZHEN) LTD. (RAI), RICOH
MANUFACTURING (THAILAND) LTD.
● Overseas regional headquarters:
RICOH EUROPE PLC (RE), RICOH AMERICAS
CORPORATION (RAC), RICOH ASIA PACIFIC PTE
LTD. (RA), RICOH CHINA CO., LTD. (RCN)
● Overseas sales subsidiaries:
21 companies in Europe and 10 companies in
Asia Pacific
Indices were calculated based on the following
numbers of employees. (The data for the year
ended March 31, 2012 covers 62% of the total
number of Ricoh Group employees, which stands
at 109,241.)
2. Calculated based on the data of the companies
available for the survey.
(overseas manufacturing subsidiaries: 4,
overseas regional headquarters and sales
subsidiaries: 33)
3. RMT (only 3 years after its foundation) has not
been a subject of the survey.
Year ended
Mar. 31, 2010
Year ended
Mar. 31, 2011
Year ended
Mar. 31, 2012
Ricoh Co., Ltd. 12,173 12,187 11,404
Overseas
manufacturing
companies
6,673 6,660 7,434
Overseas
regional
headquarters
and sales
subsidiaries
45,220 48,632 49,202
Respect for People
Europe