Ricoh 2012 Annual Report Download - page 44

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Ricoh Group Sustainability Report 201243
Total Solutions for Office
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No.2
No.1
Global market share for A3 MFP
(including single function copiers)
In 2011, in terms of shipments
* Source: IDC’s Worldwide Quarterly Hardcopy
Peripherals Tracker 2012 Q2
Global market share for MPS
In 2010, amount of sales
* Source: IDC: Worldwide and U.S. Managed Print Services and
Basic Print Services 2012-2015 Forecast and Analysis,
Mar 2012, Doc#233453
ISO 26000
Consumer issues Community development
Providing one-stop
solutions to solve customer
management issues
Providing one-stop solutions for various management issues—that is what the
Ricoh Group can deliver to its customers. In about 200 countries and regions
worldwide, we provide advanced document-related solutions and equipment.
Our operations have continuously expanded to include IT services and cloud-
based communication devices and solutions. We always strive to meet and
exceed the needs of our customers, which often allows us to identify problems
that even they are unaware of. Leveraging our accumulated expertise, we at
the Ricoh Group support customers in their efforts to improve operational
efficiency and reduce environmental impact in their offices.
The environment