Entergy 2015 Annual Report Download - page 6

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Clear vision, clear progress.
2015 Integrated Report
Letter to Stakeholders
We continue to focus on safe, secure, reliable
operation of our remaining EWC nuclear assets.
The three remaining nuclear units are financially
viable at this time. Palisades Power Plant, a single-
unit plant in Michigan, operates under a favorable
power purchase agreement that expires in 2022.
Indian Point Energy Center, a low-cost, two-unit
plant in New York, is in an attractive market and
expected to operate at least into the next decade as
we work to secure license renewal from the Nuclear
Regulatory Commission. We also have interests in
several fossil and wind assets, and we continue to
provide management services to the Nebraska
Public Power District’s Cooper Nuclear Station.
We strengthened the foundation for a safe work
environment and a healthy, engaged organization.
We continue to evaluate our approach to safety
and make improvements to ensure our employees
and contractors work safely and go home safely every day after work. We launched a new companywide
system to track and report safety-related incidents, developed a new safety manual based on input from
more than 600 field personnel and created a new team within the utility organization to drive consistency
and focus.
We also continue to emphasize throughout the organization the need and benefits of improving our
organizational health. We are pushing culture change deeper in the organization and monitoring progress
through regular employee surveys. Our emphasis is on working more effectively as a team across
organizational boundaries to respond to challenges and achieve better outcomes.
We also continued to invest in the strong foundation we are building with our communities. Our efforts
are directed toward education with an emphasis on workforce development. In 2015, we initiated a
$5 million, five-year initiative to address workforce development issues and create competitive advantage
in the communities we serve. In addition, we invested approximately $3 million with organizations such
as Teach For America, STEM NOLA, Jobs for America’s Graduates and City Year to help ensure students,
particularly in underserved communities, stay in school and graduate with the skills to achieve their goals.
Our Commitment to Operational Excellence
Operational excellence is integral to who we are at Entergy. We are committed to maximizing the value
of our assets for our customers, owners, employees and communities through industry-leading operational
performance. We did not meet this commitment in 2015. Two of our nuclear facilities – Arkansas Nuclear
One in our utility business and Pilgrim Nuclear Power Station in EWC – were placed by the NRC in Column
4 of the Reactor Oversight Process Action Matrix, which is based on a scale of 1 to 5. As a result, both ANO
and Pilgrim are currently under additional NRC oversight. As we work through the evaluation and inspection
processes associated with returning these plants to Column 1, we are evaluating nuclear operations across
our fleet from top to bottom to identify any systemic issues. We are disappointed in our performance and
committed to strengthening a culture of operational excellence throughout our organization.