Entergy 2015 Annual Report Download - page 18

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Clear vision, clear progress.
2015 Integrated Report
18
Utility
18
Utility
Our utility business provides power at favorable rates to residential, commercial, industrial
and governmental customers in Arkansas, Louisiana, Mississippi and Texas. We also deliver
natural gas to customers in New Orleans and parts of Baton Rouge, Louisiana. Our strategic
imperative is to aggressively grow our utility business. We made clear progress in 2015,
executing our plans to invest to deliver power safely, reliably and efficiently; align with our
stakeholders’ expectations; and serve our customers with excellence.
Invest to Deliver Power Safely, Reliably
and Efficiently
In 2015, we provided power and natural gas safely, reliably and efficiently to
existing customers and invested to serve future demand. Investments in our
generation, transmission and distribution infrastructure help us manage our
production costs and maintain low rates while meeting reliability goals and
environmental regulations.
ENVIRONMENTAL
Environment2020, the holistic, 10-year environmental strategy we adopted in 2011, is driven by
stakeholder concerns, potential new regulatory requirements, environmental resource limitations,
financial considerations and Entergy’s commitment to the environment. We have made clear progress
in each of the six areas of strategic focus. For further information visit entergy.com/environment.
Generation
Ongoing portfolio transformation is a key strategy for Entergy. We engage stakeholders and anticipate
future environmental requirements in our planning process. This process guides our investments
in long-term generation resources to plan for the retirement of aging assets and meet growing load
demands while reducing our environmental footprint. Modernizing our fleet creates meaningful benefits
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