Entergy 2015 Annual Report Download - page 2

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Clear vision, clear progress.
2015 Integrated Report
2
Deliver
Deliver Power Reliably and Efficiently
The electricity and natural gas we provide to our utility and
Entergy Wholesale Commodities customers fuel daily life
for families, businesses and communities. We are investing
to modernize our utility infrastructure and enhance reliability,
and we are focused on the safe and secure operation of our
EWC fleet.
Serve
Align
Serve Our Customers With Excellence
Providing excellent service is the foundation of our success.
We are investing to enhance reliability, improve efficiency
and lower our environmental impact, while exploring new
technologies to improve our customers’ experience. We also
continually seek out opportunities to improve productivity
and promote economic growth, which helps maintain low rates
and enhances our communities.
Align With Our
Stakeholders’ Expectations
To deliver electricity and natural gas reliably and efficiently,
it is essential we remain aligned with the expectations of our
owners, customers, employees and communities. The support
and flexibility we need to invest and operate effectively to meet
our stakeholders’ needs and expectations come from actively
working with our local, state and federal regulators.
2
Clear vision, clear progress.
2015 Integrated Report