Carphone Warehouse 2012 Annual Report Download - page 3

Download and view the complete annual report

Please find page 3 of the 2012 Carphone Warehouse annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 90

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90

CONNECTED SOLUTIONS
FOR A CONNECTED WORLD
CPW
EUROPE
VIRGIN MOBILE
FRANCE
— Joint venture with Virgin Group,
leading experts in developing
MVNOs worldwide
—Largest MVNO in France with
1.9m customers, of whom
approximately 70% are postpay
—Strong brand with innovative
propositions and high levels
ofcustomer service
—Joint venture with Best Buy,
aworld‑leading consumer
electronics retailer
— Europe’s leading independent
telecommunications retailer,
operating in eight countries
across Western Europe
—Specialist advice in areas of
product and service complexity
—Customer‑focused, with
ademonstrated track record
ofhigh quality service
— Approximately 2,400 stores and
a well developed online proposition
Headline Group PAT
£48.3m
Headline Group PAT
£6.1m