BT 2010 Annual Report Download - page 174

172 BT GROUP PLC ANNUAL REPORT & FORM 20-F
ADDITIONAL INFORMATION GLOSSARY OF TERMS
F
FTTC: fibre to the cabinet
FTTP: fibre to the premises
G
GLOP: BT Group Legacy Option Plan – a legacy share option plan
which is no longer operated by the group
GSOP: BT Group Global Share Option Plan – a legacy share option
plan which is no longer operated by the group
I
IASB: International Accounting Standards Board – the board which
sets International Financial Reporting Standards
ICT: information and communication technology
IFRS: International Financial Reporting Standards
IP Exchange: BT Wholesale’s global IP interoperability platform that
allows communications providers to manage traditional and IP
voice calls on a single gateway
IP: internet protocol – a packet-based protocol for delivering data –
including voice and video – across networks
ISDN: integrated services digital network – an all digital network
that enables a host of services to be carried together on the same
circuits. It makes it possible for any two compatible pieces of
connected equipment to talk to each other
ISO 14001: the environmental management standard
ISP: internet service provider
ISP: BT Group Incentive Share Plan
L
LLU: local loop unbundling – the process whereby BT’s exchange
lines are physically disconnected from BT’s network and connected
to other communications providers’ networks. This enables
operators, other than BT, to use the company’s local loop to provide
services to customers
M
MNS: managed network services – BT Wholesale’s broad portfolio
of long-term managed network outsourcing and white label
platform offerings
MPLS: multi-protocol label switching – supports the rapid
transmission of data across network routers, enabling modern
networks to achieve high quality of service
N
N3: the secure broadband network that BT has built and is
managing for the NHS
narrowband: non-broadband, fixed access network or line
NCC: network charge control
NGA: Next Generation Access – a super-fast fibre-based broadband
service, which we aim to roll out to at least 40% of UK premises in
2012
O
Ofcom: the independent regulator and competition authority for
the UK communications industries, with responsibilities across
television, radio, telecommunications and wireless communications
services
Openreach: Openreach looks after the ‘first mile’ of the UK
network, from the exchange through to homes and businesses. Its
role is to provide services to all communications providers –
including other BT lines of business – on a fair, equal and open basis
P
PPC: partial private circuit
Project Canvas: a joint broadband TV venture with the BBC,
Channel 4, Five, ITV and others
Q
Queen’s Award for Enterprise: the UK’s most prestigious award for
business performance
R
‘right first time’: the internal measure of whether we are keeping
our promises to our customers and meeting or exceeding their
expectations
RSP: BT Group Retention Share Plan – a plan where share awards
are granted to selected employees of the group
S
SME: small and medium enterprises
SMP: significant market power
Super-fast fibre-based broadband: see NGA
T
TSR: Total shareholder return – a corporate performance measure
used to measure BT against a comparator group of companies
which contains European telecommunications companies and
companies which are either similar in size or market capitalisation
and/or have a similar business mix and spread to BT
U
Undertakings: legally-binding commitments BT made to Ofcom,
designed to bring greater transparency and certainty to the
regulation of the telecommunications industry in the UK. They led
to the formation of Openreach
UK GAAP: United Kingdom Generally Accepted Accounting
Principles
USO: universal service obligation
US SEC: US Securities and Exchange Commission