BT 2010 Annual Report Download - page 120

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FINANCIAL STATEMENTS NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
118 BT GROUP PLC ANNUAL REPORT & FORM 20-F
17. Trade and other receivables continued
Trade receivables not past due and accrued income are analysed below by line of business. The nature of customers associated with each
line of business is disclosed in note 1.
2010 2009
At 31 March £m £m
BT Global Services 867 878
BT Retail 228 308
BT Wholesale 127 64
Openreach 27 3
Other 810
Total trade receivables not past due 1,257 1,263
2010 2009
At 31 March £m £m
BT Global Services 633 635
BT Retail 148 274
BT Wholesale 182 195
Openreach 44 26
Other 35
Total accrued income 1,010 1,135
Given the broad and varied nature of the group’s customer base, the analysis of trade receivables not past due and accrued income by line
of business is considered the most appropriate disclosure of credit concentrations. Cash collateral held against trade and other receivables
amounted to £25m (2009: £23m).