United Healthcare 2013 Annual Report Download - page 3

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PART I
ITEM 1. BUSINESS
INTRODUCTION
Overview
UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier
lives and making the health system work better for everyone. The terms “we,” “our,” “us,” “UnitedHealth
Group,” or the “Company” used in this report refer to UnitedHealth Group Incorporated and our subsidiaries.
Through our diversified family of businesses, we leverage core competencies in advanced, enabling technology;
health care data, information and intelligence; and clinical care management and coordination to help meet the
demands of the health system. These core competencies are deployed within our two distinct, but strategically
aligned, business platforms: health benefits operating under UnitedHealthcare and health services operating
under Optum.
UnitedHealthcare provides health care benefits to a full spectrum of customers and markets. UnitedHealthcare
Employer & Individual serves employers ranging from sole proprietorships to large, multi-site and national
employers, as well as students and other individuals, and serves the nation’s active and retired military and their
families through the TRICARE program. UnitedHealthcare Medicare & Retirement delivers health and well-
being benefits for Medicare beneficiaries and retirees. UnitedHealthcare Community & State manages health
care benefit programs on behalf of state Medicaid and community programs and their participants.
UnitedHealthcare International includes Amil, a health care company providing health and dental benefits and
hospital and clinical services to individuals in Brazil, and other diversified global health businesses.
Optum is a health services business serving the broad health care marketplace, including payers, care providers,
employers, government, life sciences companies and consumers, through its OptumHealth, OptumInsight and
OptumRx businesses. These businesses have dedicated units that help improve overall health system
performance including optimizing care quality, reducing costs and improving consumer experience and care
provider performance across eight business markets: integrated care delivery, care management, consumer
engagement, distribution services, health financial services, operational services and support, health care
information technology and pharmacy services.
Through UnitedHealthcare and Optum, in 2013, we managed over $160 billion in aggregate health care spending
on behalf of the constituents and consumers we served. Our revenues are derived from premiums on risk-based
products; fees from management, administrative, technology and consulting services; sales of a wide variety of
products and services related to the broad health and well-being industry; and investment and other income. Our
two business platforms have four reportable segments:
• UnitedHealthcare, which includes UnitedHealthcare Employer & Individual, UnitedHealthcare Medicare &
Retirement, UnitedHealthcare Community & State and UnitedHealthcare International;
• OptumHealth;
• OptumInsight; and
• OptumRx.
For our financial results and the presentation of certain other financial information by segment, including
revenues and long-lived fixed assets by geographic source, see Note 13 of Notes to the Consolidated Financial
Statements included in Item 8, “Financial Statements.”
1