Experian 2013 Annual Report Download - page 39
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Please find page 39 of the 2013 Experian annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.EBIT and margin
For continuing activities, North America
EBIT was US$718m, up 9%. EBIT margin
was 31.8%, an increase of 30 basis
points year-on-year, which reflected
positive operating leverage, net of
investment in growth initiatives.
Social, ethical and
environmental performance
In the past year in our North America
region we significantly increased
the number of volunteers and hours
supporting local organisations and
charities; employee volunteer efforts
during working hours more than tripled
across business units in North America.
We continue to invest in organisations
that make a difference in the lives
of those in need, partnering in
particular with those that enable
financial independence and stability.
We worked closely with partners
like Allen Community Outreach in Texas
to help people rebuild their lives after
financial hardships.
Our North America team is constantly
looking for greener alternatives to
common practices to help us save
energy. For the 80% of sites that
they manage and control directly,
they achieved a reduction of
approximately 3% in total energy
consumption this year.
Marketing Services
Total revenue growth was 6% and
organic revenue growth was 5%. Our
focus in Marketing Services is on
data, data quality and multi-channel
marketing. During the year we saw
good growth in data, as marketers
have sought new sources of data to
enrich and enhance their marketing
campaigns. We also delivered strong
growth in our data quality business,
which ensures data is clean and
precise. Growth reflected new client
wins and strong renewal rates for
software licences. We also saw recovery
in our email marketing business
and an encouraging response from
clients towards our new multi-channel
capabilities, with several new business
wins for our Conversen platform and a
growing pipeline.
Consumer Services
Total and organic revenue growth was
6%. There was strong growth in the
affinity (white label) channel during
the year, including a significant new
client win. While new compliance
requirements have slowed client
decision-making, the pipeline for affinity
deals continues to be good. Our direct-
to-consumer channel slowed, principally
due to a proactive decision we took to
enhance membership order quality,
which caused us to stop acquiring
customers for a time in the affiliate
channel. We have recently resumed
marketing in the affiliate channel which
should benefit future performance.
Year ended 31 March
2013
US$m
2012
US$m
Total growth1
%
Organic growth
1
%
Revenue
Credit Services 873 791 10 9
Decision Analytics 146 129 13 13
Marketing Services 417 395 6 5
Consumer Services 822 777 6 6
Total North America 2,258 2,092 8 7
EBIT
Total North America 718 658 9
EBIT margin 31.8% 31.5%
1. Growth at constant exchange rates.
TOTAL REVENUE GROWTH
2013 REVENUE BY ACTIVITY
ORGANIC REVENUE GROWTH
EBIT (US$M) AND MARGIN
27.8%
29.2%
31.5%
27.9%
31.8%
0%
9%
10%
1%
8%
572
556
658
575
718
0%
7%
6%
1%
7%
Credit Services 39%
Decision Analytics 6%
Marketing Services 19%
Consumer Services 36%
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Business overview Business review Governance Financial statements
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