ComEd 2006 Annual Report Download - page 480

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Approved by Exelon Board of Directors 06-27-06
Ethics and Compliance Help Line/Compliance Reporting Website
If employees are uncomfortable talking to someone at their location or at the Company regarding Code guidance or a concern, they
may call the Exelon Help Line at 1-800-23-ETHIC. The Help Line is dedicated solely to answering questions concerning the Code
and for reporting compliance or ethics concerns related to suspected violations of the law or the Code. Caller ID is not used and no
attempt is made to identify the caller. Anonymous callers who wish to follow up on their call will be assigned a confidential case
number and will be advised if additional information is required before an effective investigation can occur.
All calls to the Help Line are answered by an independent third-party contractor that maintains the service. The service is
multilingual and is available 24 hours a day, seven days a week, 365 days a year. Once the call is complete, a report of the call is
forwarded to the Ethics and Compliance Office for review and appropriate follow-up action, as described under the heading
“Reporting and Investigating Violations.
The contractor managing the Help Line may monitor calls for quality assurance purposes. Any quality assurance recordings will not
be made available to the Company. The Help Line will communicate with employees about their specific issue or concern, but will
not provide confidential information about the investigation to any employee. The Help Line will coordinate all communications
with and from employees with Exelon’s Ethics and Compliance Office.
Employees may also access the Report an Ethics Concern web link to request a Code interpretation or report a concern. The Report
an Ethics Concern link can be accessed through the Exelon intranet website by selecting the link “Report an Ethics Concern” or
by entering: www.compliance-helpline.com.
The Help Line and the Report an Ethics Concern web link are valuable resources and are made available to employees to
request advice or report compliance or ethics concerns related to the Code. Employees are encouraged to use them.
*****************
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