Symantec 1997 Annual Report Download - page 5

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1997
a year of significant, healthy change for Symantec.
We are pleased to report that these changes are already
having a positive effect throughout our entire organiza-
tion, not least in the financial arena, where we ended
the year with record revenue and profits.
To our shareholders, has been
Looking outwards ... and inwards
In 1997, we rededicated ourselves to a single-minded goal: the delivery of value to our
shareholders through sustained and profitable growth. To achieve this, Symantec
committed to two strategic initiatives: first, making ourselves even more responsive to our
most important constituency, our customers; and second, creating a winning atmosphere
within our company by building excellence and rewarding results.
In implementing these initiatives, we re-examined every facet of our business operations,
from the way we ship our products to the way we conduct our meetings. We wanted to see
how we worked, why we did things the way we did, and, most important, how we could
improve ourselves.
In our efforts to make Symantec a place where
talented and motivated people enjoy working and are
rewarded for their efforts, we are proud to say that we
have already made enormous strides. Results are being
felt in both our bottom line and in the attitudes of
our employees.
We have taken steps in the past year, for example, to develop an entirely new culture
—a new attitude—that is focused on understanding how our customers think and
work, the needs they have, and their desires for future products. Armed with this knowledge,
we are already beginning to design and bring to market next-generation solutions.
Norton CrashGuard is a good example: seeing a customer need for a product that prevents
system crashes and allows users to save their work, our product and marketing teams
shortened the normal 6 to 12 month development cycle and delivered Norton CrashGuard
in only 80 days. As a standalone product, and as part of the new Norton Utilities,
Norton CrashGuard has become one of our most successful and most popular products.
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SYMANTEC CORPORATION