Qantas 2010 Annual Report Download - page 4

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THE QANTAS GROUP 2
The Qantas Group employs
35,700 people across 250 unique
roles, with 93 per cent of them
based in Australia. Our goal is
to deliver a great place to work,
provide training and development
for our people, and harness their
passion in support of our brands.
Superior infrastructure is fundamental
to Qantas Group operations.
We have a eet of 254 aircraft and
an ambitious eet renewal program.
Our engineering and maintenance
capabilities ensure safe, reliable
performance. We have 14 stylish
Qantas international lounges, while
at home we are the only airlineto
offer multi-tiered domestic lounges.
Great People
Superior Infrastructure
For 90 years Qantas has been a global
aviation innovator, driving higher
performance in everything from technology
and ying records to product and service
leadership. In 10 years the Qantas Group
will celebrate a century of aviation forward
thinking that makes us the world’s most
experienced airline.
Forward Thinking
Responsible environmental
behaviour is a strategic
imperative. From innovations
in fuel conservation and ight
planning to onboard recycling,
care for the environment is
integrated with the Qantas
Group’s business strategy.
We also strongly encourage
positive environmental action
in the community.
More than ever we are investing
in understanding what our
customers want, and delivering
more than they could imagine.
Qantas is redening the modern
premium airline brand and,
with our Next Generation
Check-in, streamlining and
simplifying the airport experience.
Environmental
Responsibility
Caring for Customers
Safety is our rst priority.
It underpins everything that we
do. Our unwavering commitment
is to world’s best safety practices
and reporting in all aspects of
our business, from operational
safety to the physical security
and well-being of our customers
and our people.
Safety First