Qantas 2003 Annual Report Download - page 21

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page 19
Spirit of Australia
suffering from the effects of the Bali bombings, the ongoing
threat of terrorism, the war in Iraq and SARS.
Qantas Holidays is working closely with the new international
carrier Australian Airlines to market and sell holiday packages
to the airline's outbound destinations of Bali and Sabah.
Qantas Holidays was also recently recognised for its contribution
to the Australian travel industry, when it was jointly named
Best Wholesaler (National) at the 2003 National Tourism
Industry Awards.
OUR ENGINEERING AND MAINTENANCE OPERATIONS
As one of the largest aircraft engineering and maintenance
facilities in the Asia Pacific region, Qantas Engineering Technical
Operations and Maintenance Services (ETOMS) is effectively a
multi-million dollar business operation which has established an
international reputation for excellence.
The ETOMS Division employs nearly 6,000 employees at major
maintenance facilities in Sydney and Melbourne and at line stations
around Australia and at several overseas locations, providing a
comprehensive range of engineering, maintenance, inventory,
training and support services for aircraft, engines and components.
Sydney facilities are responsible for maintaining the airline’s
wide-body Boeing aircraft and large fan engines. The Melbourne
facility caters for the narrow-body Boeing fleet.
Qantas continuing investment in engineering and maintenance
infrastructure is highlighted by its decision to establish a Boeing
767 major maintenance hangar in Brisbane in 2004. The new
facility will be capable of maintaining aircraft up to Boeing
747 size and will cater for growth of the Qantas fleet.
Line maintenance hangars were also acquired in Brisbane
and Adelaide over the last year to support future fleet growth.
Qantas engineering and maintenance is currently in the advanced
stages of planning to provide future maintenance support for new
aircraft, engine and component types, and the division continued
to undertake a significant amount of business for third parties.
Qantas is also continuing to invest in engineering and
maintenance training. During the year, Qantas announced
the expansion of its 2003 apprenticeship program, seeking
applications for at least an additional 70 aircraft maintenance
apprentices to be based in Sydney. These were in addition to
170 apprenticeships that had already been offered in Sydney
and Melbourne. Nearly 500 apprentices are currently employed.
As the fleet expands with new types of aircraft and engines,
Qantas commitment to an ongoing apprenticeship program
is integral to the core business objective of ensuring the fleet
is maintained to the highest standards of reliability and safety.
Apprentices will also be based in Brisbane at the new Boeing
767 maintenance base.
and freight
Perth, Australia_31º 57‘S 115º 52‘E_11.10 AM