Office Depot 2003 Annual Report Download - page 3

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•2003 marked a year of substantial global advancement
for Office Depot. In June, we acquired Guilbert, a
leading European contract stationer. This acquisition
nearly doubled our size in Europe, accelerated our
growth in the large-sized business customer segment,
and established Office Depot as the undisputed office
supply leader in Europe. We now have the capability
to serve customers of all sizes across most major
European markets.
• Direct selling is the key strength of our International
Division. With a salesforce of more than 1,900
professionals, we are able to serve large customer
accounts across 10 countries internationally. Our
catalog channel, designed to serve small and medium-
sized accounts, operates in 12 countries outside of
North America. Our growing e-commerce presence
now includes 31 public web sites as well as the ability
to offer customized intranet web sites to our large
account segment. Collectively, a robust network of
31 call centers and 25 warehouses supports Office
Depot’s International Division.
• In 2003 we expanded our International Division
wholly-owned retail presence to 64 stores by
introducing six retail stores in Spain and by opening
five additional stores in Japan and three in France.
In addition, there are another 135 Office Depot stores
in eight countries operating under joint venture and
licensing agreements.
• Our International Division is our fastest-growing and
most profitable business segment. We expect it to
remain a key driver of our Company’s future success.
Global Leadership
OFFICE DEPOT 2003 ANNUAL REPORT
1
CONTENTS
Our Global Assets 2
2003 Office Depot Facts 4
Form 10-K 7
Proxy Statement 67
Corporate and
Stockholder Information 104
Office Depot is much more than just a North American
retailer. In fact, our North American Retail Division
comprises less than half of our overall business.
Total Company Sales Mix