Neiman Marcus 2008 Annual Report Download - page 695

11. Foreign address logic at statement, credit card and letter correspondence time to suppress the XX' state and 99999' zip code
fields based on the 1' in the language indicator field is done. The user demo 1 field housing the country is displayed instead.
12. E-mail information currently stored in the employer field has been expanded to 40 characters. A Do Not E-Mail' field is also
being stored and will be sent to marketing channels. New e-mail update date and an e-mail share field that is also sent to
marketing channels.
13. Store number data contained in the employee code field automatically stops a credit card from being issued and sends a
message to the InCircle system to stop employee point redemption. When this store number is removed from this field as an
employee leaves the Company, a credit card is automatically mailed to the customer. This field is also being expanded to 3-
digits.
14. Upgraded ARML25 credit classification tables to measure N' class based on credit bureau risk score and remaining classes
on risk score in additional to performance ratios.
15. On embossing screen, updated functionality for Universal Agents to define embossing card type (i.e. Regular, Gold,
Platinum) to be mailed to the customer by the Credit Card Processing Department. New credit cards mailed out contain full
customer name in mag-stripe.
16. Zero balance statements are not printed and sent to the customer.
17. CRM complimentary gifts scanned at the POS as a transaction code are delivered through the PaySys System as a memo'
transaction for $0 that is eventually displayed on the billing statement as such.
18. Universal Agent keying and storage of GLB privacy sharing, California SB1 sharing restriction, Do Not Mail and affiliated
credit bureau sharing codes and dates. In some instances, this information is passed to external systems for appropriate
compliance.
19. Multiple new transaction codes in 100-300 series setup for both organizations (NM and BG) with GL level setup at a store
level.
20. Specialized messaging for sales tax and InCircle customers done upon request to either replace existing mass marketing
message temporarily and as an additional message on the billing statement.
21. Custom Reporting
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