Neiman Marcus 2008 Annual Report Download - page 671

Resolved Disputes On-line history of each Adjustment Jacket dispute including
resolution stored in Forms Database
[***] Months
Title Description Retention
Credit Bureau Change Request/
Correction
Currently do not keep any paperwork but the electronic consumer
dispute verification (CDV) is stored on-line for [***] days from date
of submission
[***] Months
Currency Transaction Report Currently stored within each Store Cash Office but transitioning to
centralized filing process
[***] Months
Suspicious Activity Reports Currently not done but will be instituting process similar to
Currency Transaction Report with a centralizing filing and reporting
control
[***] Months
OFAC Reporting Foreign OFAC reporting currently in place but new reporting to be
developed for all new applicants going forward
[***] Months
USA Patriot Act Customer
Identification Information
Account opening information such as: Name, Date of Birth, Social
Security Number and Physical Address are stored on-line but not all
information is necessarily required to open new account
[***] Months after the
account is closed (on-
line)
USA Patriot Act Customer
Identification Information
Pass/fail indicators of each new account reason is stored on the on-
line application record although no specific beyond this indicator
except any notes made by Universal Agent are retained.
[***] Months after
account opening (on-
line)
Customer Identification Program
Reporting
Exception reports to identify customer program reporting is not
existing at this time other than an internal fraud file that can refer a
new application for manual intervention. NM Direct channel has
additional fraud prevention capabilities.
TBD
Cash Payment Reporting See above Currency Transaction Report [***] Months
Performance Reports Various daily, weekly, monthly or cycle reports used to measure
performance in various credit department functions that are retained
on-line through SystemWare XNET or RDS platform
[***] Months