Telstra 2012 Annual Report Download - page 36
Download and view the complete annual report
Please find page 36 of the 2012 Telstra annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.![](/annual_reports_html/Telstra-2012-Annual-Report-228a03f/bg_36.png)
Full year results and operations review - June 2012
Telstra Corporation Limited and controlled entities
6
FIXED
5HYHQXHIURPRXU¿[HGSRUWIROLRGHFUHDVHGE\WR
PLOOLRQZLWKJURZWKLQ¿[HGEURDGEDQGSDUWO\RIIVHWWLQJWKH
continued PSTN revenue decline.
)L[HGUHWDLOEURDGEDQGUHYHQXHLQFOXGLQJKDUGZDUHJUHZE\
WRPLOOLRQLQWKH\HDUDVLJQL¿FDQWLPSURYHPHQW
IURPWKHJURZWKLQ¿VFDO7RWDO¿[HGEURDGEDQG
UHYHQXHLQFOXGLQJZKROHVDOHLQFUHDVHGE\WR
million.
2XU¿[HGEURDGEDQGSRUWIROLRFRQWLQXHVWRJURZDVDUHVXOWRI
WKHSRSXODULW\RIRXUFRPSHWLWLYHDQGEURDGUDQJHRIEXQGOHG
RIIHUVZKLFKLQFOXGHD¿[HGEURDGEDQGDQG3671VHUYLFH
)L[HGUHWDLOEURDGEDQGFXVWRPHUVJUHZE\GXULQJWKH
\HDUDQGWKHUHDUHQRZPLOOLRQFXVWRPHUVRQDEXQGOHG
SODQDQLQFUHDVHRIRQWKHSULRU\HDU
)L[HGUHWDLOEURDGEDQG$538LQFUHDVHGE\WR
a strong result given the intense competitive landscape, and
DWXUQDURXQGIURPODVW¿VFDO\HDUZKHUH$538GHFOLQHGE\
$538LQWKHVHFRQGKDOIDOVRJUHZE\RQWKHSULRU
\HDU
:KROHVDOHEURDGEDQGUHYHQXHIHOOE\RUPLOOLRQ
WRPLOOLRQPDLQO\DVDUHVXOWRIZKROHVDOH
EURDGEDQGOLQHVZKLFKZHUHORVWGXULQJWKH\HDUDVZKROHVDOH
FXVWRPHUVFRQWLQXHWREXLOGWKHLURZQLQIUDVWUXFWXUHDQG
migrate their services to Telstra’s Unconditioned Local Loop
(ULL) product.
3671UHYHQXHGHFOLQHGE\WRPLOOLRQDVD
UHVXOWRIORZHUFDOOUHYHQXHDQGDFRQWLQXHGGHFUHDVHLQ
EDVLFDFFHVVOLQHV3671LVQRZOHVVWKDQRIRXUVDOHV
revenue.
3671EDVLFDFFHVVOLQHVGHFOLQHGGXULQJWKH\HDU
VOLJKWO\KLJKHUWKDQWKHOLQHGHFOLQHLQ¿VFDO\HDU
7KHGHFOLQHLQEDVLFDFFHVVUHYHQXHZDVFRQVLVWHQWZLWKSULRU
periods. Calling revenue deteriorated further as customer
XVDJHSDWWHUQVFRQWLQXHWRFKDQJHGULYHQE\VXEVWLWXWLRQWR
PRELOHYRLFHPRELOHGDWDDQG¿[HGGDWDDOWHUQDWLYHV&DOO
UHYHQXHKDVDOVREHHQLPSDFWHGE\WKHLQFUHDVHGWDNHXSRI
EXQGOHGSODQVZKHUHFXVWRPHUVKDYHFDOOVLQFOXGHGDVSDUWRI
their plan.
PSTN EBITDA margins increased one percentage point to
DQG¿[HGEURDGEDQGPDUJLQVLQFUHDVHGVL[SHUFHQWDJH
points to 37%.
7KHLPSDFWRIWKH1%1RQRXU¿[HGEXVLQHVVLQWKLV¿VFDO\HDU
ZDVQRWVLJQL¿FDQW
MOBILE
:HUHFRUGHGRQHRIRXUEHVWHYHU\HDUVLQPRELOHZLWK
million domestic mobile customers added. The breadth and
TXDOLW\RIVHUYLFHFXVWRPHUVHQMR\ZKHQXVLQJRXU1H[W*®
QHWZRUNUHPDLQVDQLPSRUWDQWFRPSHWLWLYHDGYDQWDJHIRUXV
7RWDOPRELOHUHYHQXHJUHZE\WRPLOOLRQ
2YHUWKHSDVWWZR\HDUVZHKDYHDFTXLUHGRYHUWKUHHPLOOLRQ
PRELOHFXVWRPHUVE\SURYLGLQJEHWWHUYDOXHSODQVLPSURYLQJ
our customer service, focusing our brand and product
PDUNHWLQJDQGFRQWLQXLQJWRLQYHVWLQQHWZRUNVXSHULRULW\
/DVW\HDUZHEHFDPHWKH¿UVWRSHUDWRULQ$XVWUDOLDWRRIIHU
ultra-fast 4G LTE devices (smartphones, tablets and mobile
broadband). Since launching 4G services in September,
ZHKDYHVROGRYHU*GHYLFHVLQFOXGLQJ
KDQGVHWVZLWKFRYHUDJHQRZLQUHJLRQDODUHDVPDMRU
cities and airports.
:HQRZKDYHPLOOLRQPRELOHFXVWRPHUVLQFOXGLQJ
million postpaid handheld and 3.1 million mobile broadband
FXVWRPHUV,Q¿VFDO\HDURIRXUSRVWSDLGKDQGVHW
VDOHVZHUHVPDUWSKRQHV
3RVWSDLGKDQGKHOGUHYHQXHRIPLOOLRQJUHZE\
&XVWRPHUQXPEHUJURZWKLQWKLVFDWHJRU\ZDVDVWURQJ
ZKLOH$538VGHFOLQHGLQWKH\HDUODUJHO\GXHWKHLPSDFW
RI0RELOH5HSD\PHQW2SWLRQ052DFFRXQWLQJ([FOXGLQJ
the impact of MRO, postpaid handheld ARPUs increased
PDUJLQDOO\RYHUWKH\HDU
FIXED BROADBAND REVENUE GROWTH
FY09
10.5%
FY10
1.8%
FY11
-2.9%
FY12
2.9%
M
O
B
I
L
E
G
R
O
W
T
H
F
I
X
E
D
FY12 PRODUCT SALES REVENUE BREAKDOWN
12%
Other 4% PSTN
Fixed
Broadband
Mobile
IP &
Data
NAS
Media
Other
Fixed
International
19%
6%
8%
3%
34%
5%
9%