Telstra 2012 Annual Report Download - page 36

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Full year results and operations review - June 2012
Telstra Corporation Limited and controlled entities
6
FIXED
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PLOOLRQZLWKJURZWKLQ¿[HGEURDGEDQGSDUWO\RIIVHWWLQJWKH
continued PSTN revenue decline.
)L[HGUHWDLOEURDGEDQGUHYHQXHLQFOXGLQJKDUGZDUHJUHZE\
WRPLOOLRQLQWKH\HDUDVLJQL¿FDQWLPSURYHPHQW
IURPWKHJURZWKLQ¿VFDO7RWDO¿[HGEURDGEDQG
UHYHQXHLQFOXGLQJZKROHVDOHLQFUHDVHGE\WR
million.
2XU¿[HGEURDGEDQGSRUWIROLRFRQWLQXHVWRJURZDVDUHVXOWRI
WKHSRSXODULW\RIRXUFRPSHWLWLYHDQGEURDGUDQJHRIEXQGOHG
RIIHUVZKLFKLQFOXGHD¿[HGEURDGEDQGDQG3671VHUYLFH
)L[HGUHWDLOEURDGEDQGFXVWRPHUVJUHZE\GXULQJWKH
\HDUDQGWKHUHDUHQRZPLOOLRQFXVWRPHUVRQDEXQGOHG
SODQDQLQFUHDVHRIRQWKHSULRU\HDU
)L[HGUHWDLOEURDGEDQG$538LQFUHDVHGE\WR
a strong result given the intense competitive landscape, and
DWXUQDURXQGIURPODVW¿VFDO\HDUZKHUH$538GHFOLQHGE\
$538LQWKHVHFRQGKDOIDOVRJUHZE\RQWKHSULRU
\HDU
:KROHVDOHEURDGEDQGUHYHQXHIHOOE\RUPLOOLRQ
WRPLOOLRQPDLQO\DVDUHVXOWRIZKROHVDOH
EURDGEDQGOLQHVZKLFKZHUHORVWGXULQJWKH\HDUDVZKROHVDOH
FXVWRPHUVFRQWLQXHWREXLOGWKHLURZQLQIUDVWUXFWXUHDQG
migrate their services to Telstra’s Unconditioned Local Loop
(ULL) product.
3671UHYHQXHGHFOLQHGE\WRPLOOLRQDVD
UHVXOWRIORZHUFDOOUHYHQXHDQGDFRQWLQXHGGHFUHDVHLQ
EDVLFDFFHVVOLQHV3671LVQRZOHVVWKDQRIRXUVDOHV
revenue.
3671EDVLFDFFHVVOLQHVGHFOLQHGGXULQJWKH\HDU
VOLJKWO\KLJKHUWKDQWKHOLQHGHFOLQHLQ¿VFDO\HDU
7KHGHFOLQHLQEDVLFDFFHVVUHYHQXHZDVFRQVLVWHQWZLWKSULRU
periods. Calling revenue deteriorated further as customer
XVDJHSDWWHUQVFRQWLQXHWRFKDQJHGULYHQE\VXEVWLWXWLRQWR
PRELOHYRLFHPRELOHGDWDDQG¿[HGGDWDDOWHUQDWLYHV&DOO
UHYHQXHKDVDOVREHHQLPSDFWHGE\WKHLQFUHDVHGWDNHXSRI
EXQGOHGSODQVZKHUHFXVWRPHUVKDYHFDOOVLQFOXGHGDVSDUWRI
their plan.
PSTN EBITDA margins increased one percentage point to
DQG¿[HGEURDGEDQGPDUJLQVLQFUHDVHGVL[SHUFHQWDJH
points to 37%.
7KHLPSDFWRIWKH1%1RQRXU¿[HGEXVLQHVVLQWKLV¿VFDO\HDU
ZDVQRWVLJQL¿FDQW
MOBILE
:HUHFRUGHGRQHRIRXUEHVWHYHU\HDUVLQPRELOHZLWK
million domestic mobile customers added. The breadth and
TXDOLW\RIVHUYLFHFXVWRPHUVHQMR\ZKHQXVLQJRXU1H[W*®
QHWZRUNUHPDLQVDQLPSRUWDQWFRPSHWLWLYHDGYDQWDJHIRUXV
7RWDOPRELOHUHYHQXHJUHZE\WRPLOOLRQ
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PRELOHFXVWRPHUVE\SURYLGLQJEHWWHUYDOXHSODQVLPSURYLQJ
our customer service, focusing our brand and product
PDUNHWLQJDQGFRQWLQXLQJWRLQYHVWLQQHWZRUNVXSHULRULW\
/DVW\HDUZHEHFDPHWKH¿UVWRSHUDWRULQ$XVWUDOLDWRRIIHU
ultra-fast 4G LTE devices (smartphones, tablets and mobile
broadband). Since launching 4G services in September,
ZHKDYHVROGRYHU*GHYLFHVLQFOXGLQJ
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cities and airports.
:HQRZKDYHPLOOLRQPRELOHFXVWRPHUVLQFOXGLQJ
million postpaid handheld and 3.1 million mobile broadband
FXVWRPHUV,Q¿VFDO\HDURIRXUSRVWSDLGKDQGVHW
VDOHVZHUHVPDUWSKRQHV
3RVWSDLGKDQGKHOGUHYHQXHRIPLOOLRQJUHZE\
&XVWRPHUQXPEHUJURZWKLQWKLVFDWHJRU\ZDVDVWURQJ
ZKLOH$538VGHFOLQHGLQWKH\HDUODUJHO\GXHWKHLPSDFW
RI0RELOH5HSD\PHQW2SWLRQ052DFFRXQWLQJ([FOXGLQJ
the impact of MRO, postpaid handheld ARPUs increased
PDUJLQDOO\RYHUWKH\HDU
FIXED BROADBAND REVENUE GROWTH
FY09
10.5%
FY10
1.8%
FY11
-2.9%
FY12
2.9%
M
O
B
I
L
E
G
R
O
W
T
H
F
I
X
E
D
FY12 PRODUCT SALES REVENUE BREAKDOWN
12%
Other 4% PSTN
Fixed
Broadband
Mobile
IP &
Data
NAS
Media
Other
Fixed
International
19%
6%
8%
3%
34%
5%
9%