DHL 1998 Annual Report Download - page 43

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39
divisionPARCEL SERVICES / EXPRESS / LOGISTICS
Parcel services – Doing everything for our customers, growing
through our customers
By systematically developing the operational side of our domestic parcel
mail activities, we have created a solid foundation for our pan-European
parcel network. Efforts to consolidate the PARCEL SERVICES/ EXPRESS/
LOGISTICS division continue to make progress. We improved our result
once again in 1998, which in turn cut our loss to 50 per cent of the previous
year’s level. With their business dealings becoming increasingly inter-
national, our customers expect Deutsche Post to deliver one-stop, high-
quality products for the domestic and international postal markets. In
light of this trend, we expanded our services and marketing activities in
1998 to enhance our ability to respond to customer wishes.
Thanks to these efforts, the positive trend seen in the parcel mail area
in recent years – particularly with regard to price stability – continued
through 1998. At 10.5 per cent, sales growth in 1998 far exceeded both our
1997 performance and 1998 target. Since consolidation in 1997, our growth
curve has reversed direction and is heading upward once again, the result
of new acquisitions and the landing of additional contracts with existing
customers. Calculated on a comparable basis, we were also able to increase
turnover by 6.3 per cent over 1997.
We want to be the provider of choice for one-stop package solutions in
the courier, express and parcel mail market. Which means that besides
reinforcing our market leadership in Germany, we will also be expanding
our range of products and services along the entire value-added chain and
making exceptional use of the growth potential offered by these markets.
Parcel services / Express / Logistics –
One-stop package solutions
Revenue –
PARCELSERVICES/ EXPRESS/ LOGISTICS*
in DM mil.
1995 1996 1997 1998
– 8.3% – 0.7% 6.3 % * *
3,368 3,088 3,065 4,518
5,000
4,000
3,000
2,000
1,000
* ) Excluding subsidiaries
* * ) Due to reorganization, growth rates calculated on a
comparable basis
Group revenue –
PARCEL SERVICES/ EXPRESS / LOGISTICS
in DM mil.
for 1998
Division revenue
PARCEL
SERVICES /
EXPRESS /
LOGISTICS
4,803
Group
revenue
28,689