DHL 1998 Annual Report Download - page 31

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October November December
EuroPack launched
Deutsche Post introduces the
EuroPack forwarding service
for business-to-business parcel
dispatch in October. By offering
calculable transmission times
and a comprehensive range of
value-added services, EuroPack
meets the wishes of international
business customers for new
quality standards in business-
to-business parcel mail service.
“Kundenbarometer”
Deutsche Post’s total quality
management system meets with
approval. In the “Customer
Barometer”, an annual national
study on customer satisfaction
in Germany, Deutsche Post’s
retail outlets gained 16 points –
the second largest increase
reported among all sectors of
trade and industry.
Stake in Securicor (UK)
Deutsche Post takes a further
step in its efforts to establish a
Europe-wide parcel mail network
with its decision to acquire a
50-per cent participating inter-
est in Securicor Omega Express/
Securicor Distribution, the
distribution division of the UK
company Securicor. Express
and parcel mail services for
businesses in the United King-
dom and Ireland constitute the
company’s primary business
segment.
Second “tranche” of Center
outlets
Following a highly successful
six-month trial phase with 17
Center retail outlets, approxi-
mately 40 more Centers go
online in 1998.
Business Club launched
Deutsche Post gives the green
light for establishing a “Business
Club” of its own. Members will
have the opportunity to exert
decisive influence on the future
development of Deutsche Post’s
products, quality levels and serv-
ices by providing input on what
they want from them.
All 83 Letter Mail Centers
online
Deutsche Post completes imple-
mentation of its “Letter 2000”
concept a year ahead of sched-
ule. With 83 letter mail centers
around the country, Deutsche
Post now has one of the world’s
most modern letter transport
networks at its disposal.
Participating interest in
Ducros (F)
Deutsche Post takes a majority
stake in Ducros Services Rapides,
a Nimes-based parcel and ex-
press mail service company that
is listed on the French stock
exchange. In addition, Ducros’
fully-owned subsidiary Transerra
operates on the Spanish market.
The Ducros stake represents yet
another important step forward
in Deutsche Post’s efforts to de-
velop a Europe-wide parcel mail
network.
Decision on Postbank
takeover
Deutsche Post acquires Post-
bank’s entire capital stock with
effect from January 1, 1999. This
acquisition will strengthen both
Deutsche Post and Postbank,
and pave the way for a strategy
that will ensure the future suc-
cess of both companies.
27
Bid for DANZAS
Deutsche Post AG submits a bid
to DANZAS Holding AG share-
holders to purchase all privately
held shares. Using the Deutsche
Post platform, the DANZAS
Group is to be developed into a
leading, globally active logistics
company. By adding DANZAS
to its lineup, Deutsche Post has
opened up a new dimension in
service – with one-stop, package
solutions along the entire logis-
tics chain – for customers of both
companies.
Participating interest in
Merkur
Deutsche Post acquires a 51-per
cent interest in Merkur, a direct-
marketing company operating
out of Einbeck. As a systems
service provider, Merkur offers
services located upstream from
actual mail dispatch activities.
The Merkur stake constitutes
another step in establishing
value-added services.
Stake in MIT (I)
Deutsche Post announces the
acquisition of a majority interest
in MIT, the Italian express and
parcel mail company head-
quartered in Milan. This stake
sets another milestone in the
development of Deutsche Post’s
Europe-wide parcel mail net-
work, which is on its way to
serving some 330 million per-
sons. As a result of this new
interest, Deutsche Post will be
able to offer customers top-
quality transport and delivery
service in Italy as well.