DHL 1998 Annual Report Download - page 40

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36
Deutsche Post’s International Mail Center at Frankfurt airport – our logis-
tics gateway to the world – concluded its initial operating phase in 1998.
Besides improving our international letter mail transmission times
markedly, this new facility offers optimum conditions for foreign mail
requirements such as customs clearance.
State-of-the-art sorting and handling technology is now standard at all
Deutsche Post mail centers.Some 80 per cent of the 35,000 letters Deutsche
Post processes every hour are automatically read by OCR equipment. Our
sorting machines can process up to 400 destinations in one run, enough to
serve the needs of an entire region. To handle large-size letters, we devel-
oped a new generation of machines whose capacity can be expanded as
needed in the future. Modern, high precision tilt-tray systems are used for
processing Maxi letters in high-volume centers. Tray flows at our letter
mail centers are routed through fully automatic IT-controlled conveyor
systems. In order to protect letter items and optimize handling, we devel-
oped yellow letter trays sized according to the different letter formats. Our
conveyance and transport systems were designed around the use of these
trays. All in all, our Letter 2000 system is a superior operating concept
because of the company-wide reorganization that laid the foundation for
its realization and systematic implementation.
Fine-tuned to letter mail logistics requirements, our transport systems,
means of conveyance and vehicles meet the highest quality and cost opti-
mizing standards.
As a complement to our technical systems, we have already implemented
extensive IT systems to support our physical logistics. These IT systems
provide advance information which enable reliable production planning
and control. They are also used to record and process data in order to
ensure system-wide transparency. And last but not least, these IT systems
monitor and control the entire process chain – linking production
sequences and making it possible to identify quality reserves and cost-
optimizing potential. Direct data interfaces with customers are currently
being developed and set up with the goal of increasing data accuracy and
reducing administrative costs.
Deutsche Post maintains Germany’s most extensive database for address
recognition and letter sorting activities. Processed through online net-
works, the most up-to-date data is also made available to customers who
need this information to ensure the correctness of the addresses they use.
Implementation
of our Letter 2000
concept w as
wrapped up in
1998
divisionLETTER SERVICES