DHL 1998 Annual Report Download - page 36

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32
New additions to our traditional product portfolio have increased the
range of application options and service, and help our customers optimize
their costs. The first stage of the relaunch of our Postal Franking product
was initiated in the Frankier Service franking service field, where we opti-
mized processes and extended this service to include Infopost.
Our PostKIT software tool facilitates access to special services.
Developed for collecting and delivering letters to post office boxes,our new
“Hin + Weg”product is one of the new additions to our extended range of
value-added products for traditional letter mail services.
Selective development of new business segments
With an eye to rounding out our core business and enhancing our systems
expertise, Deutsche Post’s New Business Segments field is selectively devel-
oping know-how in the fast-growing areas of address and response man-
agement, software development, and outsourcing.
These activities in the New Business Segments field address three trends in
particular:
• The growing demand for professional address and response manage-
ment in direct marketing activities;
• The need of many companies to optimize their mailrooms and in-house
printing services through outsourcing;
• The wish for customized software solutions that integrate electronic
postal service, letter mail, faxes and electronic data exchange.
The individual services offered by our New Business Segments field com-
plement one another and can be combined as needed. As a result, Deutsche
Post’s customers benefit from the synergies generated by the use of the
following services:
Optimizing company mailrooms
The specialists at GMS Deutsche Post Logistik GmbH optimize in-house
mail-processing systems. The demand for this type of customized solution
is growing in the marketplace, as evidenced by the fact that GMS Deutsche
Post Logistik GmbH more than doubled its revenue in 1998.Siemens alone
has outsourced its mailrooms and a large printing plant at seventeen of
its locations to Deutsche Post’s In Haus Service, which handles mailroom
activities more efficiently and cost-effectively.
Ticket Service –
Now available
at all Deutsche
Post outlets and
on the Internet
divisionLETTER SERVICES