Cash America 2012 Annual Report Download - page 18

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with mentor managers and jewelry
appraisal education – plus, our
performance management tool allows
employees to design their own paths to
success. Our store associates complete
several continuing education courses each
year and attend additional educational
courses each quarter as new products
and services launch in our shops.
Many members of our operations
team also participate in Cash
America University, our flagship field
management training program launched
in 2004. In fact, more than 1,400 store
managers have taken part since the
program began. In 2012, managers from
across the country participated in the
activity-packed weeklong educational and
motivational program, which addresses
the needs of manager trainees
(freshman-level), assistant managers
(sophomore-level), shop managers
(junior-level) and market managers
(senior-level).
By giving store managers a chance
to interact with one another and with
field support colleagues, Cash America
In 2012, Cash America partnered
with the Community Financial Education
Foundation to launch websites that
include information about budgeting and
saving, banking, borrowing money and
credit management. These interactive
tools teach users how to manage their
money, and in the first four months
after launch, more than 1,300 people
had enrolled in the online program. Our
financial education efforts also expanded
during 2012 to a younger audience, with
a team of Cash America employees
participating in Junior Achievement’s
“JA in a Day,” teaching financial literacy
to elementary school students.
Cash America has also continued
support of the Juvenile Diabetes
Research Foundation; in fact, this year
the Foundation awarded Cash America
its Rising Star Award for our annual
campaign and contributions. Cash
America’s 12th annual
JDRF campaign raised
more than $380,000, and
total contributions now
amount to more than
$2 million since the program’s inception.
Cash America also wrapped up
its sixth year helping promote literacy
among third, fourth and fifth graders in
2012 by hosting reading challenges in
Fort Worth and Las Vegas, encouraging
youngsters to pick up a book.
In addition, Cash America and its
employees participate in National Night
Out events that strengthen police/
community partnerships; scholarship
funds; food banks; the Komen Race
for the Cure; and welcoming returning
military troops at Dallas/Fort Worth
International Airport. We understand that,
ultimately, we succeed only when the
communities we serve succeed as well.
As an employer, Cash America is also
committed to offering the best possible
service to our employees, and to helping
them build solid, fulfilling careers.
We’ve developed a leading-
edge management
training program that
includes in-class
instruction,
partnerships