BT 2012 Annual Report Download - page 192

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Additional information
The information in this document that is referred to in the following table shall be deemed to be filed with the Securities and Exchange
Commission for all purposes:
Required Item in Form 20-F Where information can be found in this Annual Report
Item Section Page
1Identity of directors, senior management and advisors Not applicable
2Offer statistics and expected timetable Not applicable
3Key information
3A Selected financial data Financial highlights 3
Group financial performance
Group results 50
Selected financial data 171
Information for shareholders
Exchange rates 180
3B Capitalisation and indebtedness Not applicable
3C Reasons for the offer and use of proceeds Not applicable
4Information on the company
4A History and development of the company Who we are and what we do 10
Information for shareholders
Background 176
Group financial performance
Capital expenditure 57
4B Business overview How we are organised 10
Customers, markets and products 12
Regulation 18
Our strategy 23
Our business model 24
Our strategic priorities 24
How we measure our progress 28
Our resources 28
Consolidated financial statements
Notes to the consolidated financial statements
Segment information 110
Operational statistics 174
Information for shareholders
Cautionary statement regarding forward-looking statements 175
Further note on certain activities 186
4C Organisational structure Our business model 24
How we are organised 10
Subsidiary undertakings and associate 163
4D Property, plants and equipment Our resources
Properties 30
Consolidated financial statements
Notes to the consolidated financial statements
Property, plant and equipment 122
Financial statistics 173
5Operating and financial review and prospects
5A Operating results Performance 39
Information for shareholders
Cautionary statement regarding forward-looking statements 175
Cross reference to Form 20-F
Overview
BusinessStrategy
Performance
Governance
Financial statements
Additional information Overview
BusinessStrategy
Performance
Governance
Financial statements
Additional information