BT 2012 Annual Report Download - page 116
Download and view the complete annual report
Please find page 116 of the 2012 BT annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106 -
107 -
108 -
109 -
110 -
111 -
112 -
113 -
114 -
115 -
116 -
117 -
118 -
119 -
120 -
121 -
122 -
123 -
124 -
125 -
126 -
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
 |
 |
Financial statements
Notes to the consolidated financial statements
4. Segment information continued
Revenue by products and services
2012 2011 2010
Year ended 31 March £m £m £m
ICT and managed networks 6,584 6,632 6,574
Broadband and convergence 2,971 2,767 2,677
Calls and lines 5,094 5,595 6,225
Transit 1,128 1,518 1,758
Conveyance, interconnect circuits, WLR, global carrier and other wholesale 1,476 1,512 1,493
Other products and services 2,054 2,052 2,184
Revenuea19,307 20,076 20,911
aBefore specific items.
Geographic information
The UK is the group’s country of domicile and the group generates the majority of its revenue from external customers in the UK. The geographic
analysis of revenue is on the basis of the country of origin in which the customer is invoiced.
Revenue from external customers
2012 2011 2010
Year ended 31 March £m £m £m
UK 14,766 15,575 16,116
Europe, Middle East and Africa, excluding the UK 2,973 3,064 3,250
Americas 1,070 990 1,235
Asia Pacific 498 447 310
Revenuea19,307 20,076 20,911
aBefore specific items.
Non-current assets
2012 2011
At 31 March £m £m
UK 14,768 15,127
Europe, Middle East and Africa, excluding the UK 2,444 2,673
Americas 568 601
Asia Pacific 57 61
Non-current assets 17,837 18,462
Non-current assets, which exclude derivative financial instruments, investments and deferred tax assets, are based on the location of the assets.
5. Other operating income
2012 2011 2010
Year ended 31 March Note£m£m£m
Profits on disposal of property, plant and equipment 129 103 75
Income from repayment works 62 62 74
Other operating income 196 208 229
Other operating income before specific items 387 373 378
Specific items 9 (19) – 2
Other operating income 368 373 380
Overview
BusinessStrategy
Performance
Governance
Financial statements
Additional information Overview
BusinessStrategy
Performance
Governance
Financial statements
Additional information