Air France 2008 Annual Report Download - page 84

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84
Glossary
AEA
Association of European Airlines. Created in 1952, notably
by Air France and KLM, the AEA represents the interests
of its members within the European Union institutions, the
European Civil Aviation Conference and other
organizations and associations.
Biometry
Technology allowing the identity of an individual to be
verified, while crossing a national border for example,
through the automatic recognition of certain pre-recorded
physical characteristics.
Code share
In accordance with a code share agreement, two partner
airlines offer services on the same aircraft, each with their
own brand, their own IATA code and their own flight
number.
Electronic ticketing
All the journey information for one or several passengers
which, instead of being printed, is recorded in an airline’s
IT database, once the reservation has been made and
paid for. An electronic or e-ticket replaces the traditional
paper ticket.
E-services
Range of ground services offered by Air France and KLM
to their passengers, based on new information
technologies. E-services notably enable passengers to
check in using self-service kiosks or via the airlines’
websites and to use electronic tickets.
Fare combinability
System which, on destinations served by both Air France
and KLM, enables customers to choose between a
journey with an onward flight connection at KLM’s
Amsterdam-Schiphol hub and a journey with an onward
flight connection at Air France’s Paris-Charles de Gaulle
hub. With fare combinability, customers benefit from more
frequencies via one or other of the hubs, for both the
inbound and outbound trips. The fare is based on two half
return tickets.
Fuel hedging
Financial mechanism aimed at protecting Air France-KLM
from the risk of a rise in the fuel price. Involves purchasing
a fixed quantity of fuel on a certain date and at a pre-
determined price. Two financial products, options and
swaps, are used in this type of mechanism.
Hub
Term used for a transfer platform where departures and
arrivals are scheduled to minimize transit times. Air
France-KLM disposes of two of the four major European
hubs: Paris-Charles de Gaulle and Amsterdam-Schiphol.
The Air France and KLM hubs are organized into
successive waves for arrivals and departures each day in
order to increase the transfer options for customers.
IATA
International Air Transport Association. Created in 1945,
IATA establishes regulations for the air transport industry
and provides its members with a framework for the
coordination and proper implementation of tariffs, together
with commercial and financial support services.
IATA year
Financial year for many airlines, including Air France-KLM,
which runs from April 1 to March 31 the following year.
This system makes it possible to track changes in activity
more effectively based on the seasons defined by IATA,
i.e. a summer season and a winter season.