Air France 2008 Annual Report Download - page 49

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49
Investment in training
Business growth depends on the professionalism and
expertise of teams who are abreast of the latest
technologies. A program of regular training ensures that
their knowledge is current and meets the needs of a
number of specialist competences. It contributes to
securing the loyalty of high-quality manpower. An ambitious
apprenticeship program developed over the past ten years
at AFI reached a new record in this financial year in
welcoming more than 400 apprentices.
Towards a common operational model
The two companies are establishing the foundations of a
harmonized maintenance network. The phasing in of
shared engineering responsibilities for the Group’s aircraft
though the establishment of the CEAs (Central
Engineering Agency) was completed in 2007 and the
sharing of technical and financial responsibility for PLA
(Product Leadership Agency) product management of
engines and components is continuing. Having created
joint sales teams in 2007, the Group is now aligning the
commercial and strategic processes which should soon
result in a joint sales and marketing organization and the
regrouping of all the industrial development, marketing,
communication and sales activities on the basis of a
common strategy. Similar process harmonization initiatives
are also underway in other areas such as procurement
and logistics.
A world first: Single Global
Certification
In June 2007, AFI obtained Single
Global Certification, a world first.
This certification covers a spectrum
of seven aeronautical standards
(including the ISO and EN series)
world-wide. It was achieved thanks
to the deployment of an integrated
management system providing the
business with the methods and
tools to ensure an ongoing
improvement in performance.