Vonage 2010 Annual Report Download - page 37

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>
R
ent an
d
re
l
ate
d
expenses
.
>
P
rofessional fees for le
g
al, accountin
g
, tax, public relations,
lobbyin
g
, and development activities
.
>
L
iti
g
ation settlements.
M
arketin
g
expense
.
Marketin
g
expense consists of
:
>
A
dvertisin
g
costs, which comprise a majority o
f
our market
-
in
g
expense and include online, television, direct mail
,
a
lternative media,
p
romotions, s
p
onsorshi
p
s, and inboun
d
a
nd outbound telemarketin
g.
>
C
reative and
p
roduction costs
.
>
The costs to serve and track our online advertisin
g.
>
C
ertain amounts we pay to retailers for activation commis
-
s
i
o
n
s.
>
The cost associated with our customer re
f
erral pro
g
ram.
D
e
p
reciation and amortization ex
p
enses
.
D
e
p
reciation an
d
a
mortization ex
p
enses include
:
>
De
p
reciation o
f
our network e
q
ui
p
ment,
f
urniture and
f
ix
-
t
ures, an
d
emp
l
oyee computer equ
i
pment.
>
A
mortization o
f
leasehold improvements and purchase
d
and developed so
f
tware
.
>
A
mortization of intangible assets (patents and trademarks).
>
Loss on disposal or impairment o
f
propert
y
and equipment.
OTHER INCOME (EXPENSE)
O
ther Income
(
Expense
)
consists of:
>
I
nterest
i
ncome on cas
h
an
d
cas
h
equ
i
va
l
ents.
>
I
nterest expense on notes paya
bl
e, patent
li
t
i
gat
i
on
j
u
d
g
-
m
ents an
d
sett
l
ements, an
d
cap
i
ta
ll
eases.
>
A
mortization of debt related costs
.
>
A
ccretion of notes.
>
Debt conversion expense relating to the conversion of note
s
pa
y
a
bl
e to equ
i
t
y
.
>
G
ain
(
loss
)
on extinguishment of notes
.
>
C
hange in fair value of embedded features within note
s
pa
y
a
bl
ean
d
stoc
k
warrant.
>
Life insurance proceeds.
RESULTS OF OPERATIONS
T
he following table sets forth, as a percentage of consolidated operating revenues, our consolidated statement of operations fo
r
t
he
p
eriods indicated
:
F
or t
h
e
Y
ears
E
n
d
e
dD
ecem
b
er
3
1
,
2010 2009 2008
Operating Revenues
:
Telephony services
9
9
%
97
%
96
%
C
ustomer equipment and shippin
g
134
100 100 100
O
peratin
g
Expenses
:
Direct cost of telephony services
(
excludin
g
depreciation and amortization
)
28 24 2
5
Direct cost of
g
oods sol
d
689
S
ellin
g
,
g
eneral and administrative
2
7
30 33
M
arketin
g
22 26 28
D
e
p
reciation and amortizatio
n
665
89 94 100
Income from o
p
erations
11 6
O
ther Income
(
Ex
p
ense
):
I
nterest
i
ncome
———
I
nterest expens
e
(
5) (6) (3
)
C
hange in fair value of embedded features within notes payable and stock warrant (11) (6)
G
ain (loss) on extinguishment of notes
(
4) 1 (4
)
Other income (expense), net
———
(20) (11) (7)
L
oss be
f
ore income tax expense (9) (5) (7)
I
ncome tax expense
———
N
et
l
os
s
(9) % (5) % (7)%
30
VO
NA
G
E ANN
U
AL REP
O
RT 2010