PNC Bank 2004 Annual Report Download - page 14

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Please find page 14 of the 2004 PNC Bank annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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12 2004 PNC Summary Annual Report
At PNC, we understand that small business owners face
unique challenges and worries. Many of their livelihoods
are dependent on a single location, and so they suffer
from bad weather or road construction or an increase in
the price of a raw material. That’s why we treat small
business customers more like consumers – we manage
each small business relationship with a high degree of
individual service so that we can help meet the individual
needs of each business. In short, we build relationships
so that our customers, like Al and Joyce Kollinger (right),
can build their businesses.