JCPenney 2010 Annual Report Download - page 18

Download and view the complete annual report

Please find page 18 of the 2010 JCPenney annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 28

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28

WINNING T
18
fact:
jcpenney associates earned their
highest-ever overall satisfaction
scores from customers during the
2010 holiday shopping season.
Nessa Scaria is one of 150,000 associates proudly practicing great CustomerFIRST service every day.