United Healthcare 2004 Annual Report Download - page 13

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2000 2001 2002 2003 2004
300,000,000
Annualized transactions
—
Internet and electronic channels
2005 projected
Less than
100,000
4,000,000
38,100,000
128,800,000
218,100,000
Dedicated Internet service portals
give consumers, physicians,
employers and brokers convenient
access to information and service
capabilities, while lowering
administrative costs.