Unilever 2013 Annual Report Download - page 19

Download and view the complete annual report

Please find page 19 of the 2013 Unilever annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 153

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153

FROM DIVERSITY TO INLUSION
Women are Unlever’s core consumers,
controllng nearly two thrds of consumer
spendng, so t’s mportant that we
represent them n our workforce As at
31 December 2013, 119,139 (68%) of our
global workforce of 174,381 employees
were male and 55,242 (32%) female
Ofthese, 115 are consdered senor
leadershp executves (96 male, 19 female)
If you nclude employees who are statutory
drectors of the corporate enttes whose
fnancal nformaton s ncluded n the
roup’s 2013 consoldated accounts n
thsAnnual Report, the number ncreases
to 681 males and 181 females 35% (fve
out of 14) of the Board are female Our
ambton s for 50% of our managers to
bewomen (2013 42% were female and
58% male)
We know there s stll much to do and we
are workng hard to put programmes n
place to mprove our representaton and
retenton of women Our Wnnng Balance
campagn, for example, encouraged
employees to gve ther vews on gender
balance We used over 1,750 responses
to make real changes These ncluded a
programme to retan female staff durng
and after maternty leave, as well as
tranng leaders to be more nclusve
Our efforts are showng sgns of
successand we’re encouraged by
externalrecognton ncludng two golds
for ‘Wnnng Balance’ at the tenth Steve
Awards for Women n Busness, as
wellasa atalyst Award for reatng a
ender-Balanced Workforce n Dfferent
ultures We were ncluded n The Tmes
Top 50 Employers forWomen n the UK,
The Workng Mother 100 Best ompanes
n North Amerca and the orporate
Empowerment for Women Award from
osmetcs Executve Women, North
Amerca
SIMPLIFYIN THE WAY WE WORK
Smplfyng workng practces and
cuttng out unnecessary bureaucracy
has a twofold beneft t helps us respond
swftly to changes n the market place and
allows our people to focus on what nspres
them – buldng and growng our brands
One way of dong ths s to brng people
together we have opened a European
Marketng and Innovaton Hub n
Rotterdam, relocatng approxmately 270
employees from nne dfferent countres,
whch wll speed up both decson-makng
and the sharng of best practce We’re
also pleased that 58% of people based
there are women and they represent 28
dfferent natonaltes
We are also lookng at workng practces
across the company For example, we
arerollng out Agle Workng and now
have 30 Agle Workplaces Ths new
way of workng measures performance
on results, not tme and attendance, and
renforces dversty by helpng people –
partcularly women – balance ther
personal and professonal lves
And durng the year we set ourselves a
challenge to rework our maor processes
and systems – those that are the most
complex, tme consumng and frustratng
– to halve the tme they take to use In the
sprt of ths ambton, we coned the
ntatve Proect Half for growth, and
dentfed a radcal smplfcaton of ten
processes and systems that would reduce
the tme we spend on dong thngs that
don’t add value and concentrate on thngs
that do Each ntatve s champoned by a
ULE member
Smlarly, Proect Sunset, an IT tool that
speeds up decsons, has been rolled
out across 103 countres and s already
avalable n seven languages The new
approach, poneered by Hndustan
Unlever n 2012, escalates busness
problem solvng to the hghest levels
of leadershp wthn three weeks
Usng Sunset n Inda to deal swftly wth
customer management ssues has led
to better retenton of salesmen and
lower costs of hrng
Meanwhle, buldng on the fndngs from
our Wnnng Balance campagn, more
than 87,000 people vewed our Wnnng
Together programme whch s helpng
teams make changes to everyday workng
practces Ths ncludes meetngs and
emal etquette, so as to spend tme
more effectvely on makng the bggest
dfference to the busness For example,
teams are creatng ther own manfestos
and sharng best practce, wth promses
ncludng more vdeo conferencng to
reduce travel, keepng meetngs to tme
and an end to cc-ng emals unnecessarly
But there s stll much to do In 2014,
we ntend to focus on helpng leaders
promote a culture of nclusvty
VALUES AND
PERFORMANE ULTURE
In a turbulent world, people are lookng
for meanng at work, and contrbutng to
makng sustanable lvng commonplace,
as we do at Unlever, s hghly motvatng
Our values of ntegrty, responsblty, and
respect, and our poneerng sprt gude
our people n the udgements, actons and
decsons they make each day They are
especally mportant as we expand nto
new markets, recrut new people and face
new challenges
ENAEMENT
Each year, our lobal People Survey
measures employee engagement,
alternatng between pollng all employees
and managers only In 2013, we surveyed
our managers and 89% partcpated, wth
the overall engagement score ncreasng
fvepercentage ponts to 78% (compared
wth managers’ results n 2012) However,
our bas for acton scores rose only slghtly
to 50% – we hope to see ths change as
our programmes to smplfy our workng
practces start to take effect
SAFETY KPI
Total recordable
accident frequency rate
1.03+
per 1 million hours worked
2012: 1.17 per 1 million
hours worked
Unlever Annual Report and Accounts 2013Strategc report16
OUR PEOPLE
ONTINUED