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34 | 2004 annual report united states postal service
oftrendswillcontinuetochallengeusatleastthroughthe
nextdecade.
This challenge is best illustratedbythedramaticchanges
in the businessenvironmentwehave witnessedinrecent
years.From1997to2000,volumegrowthadded$5.5billion
inannualrevenues.From2001through2003,declinesin
ourvolumereducedourrevenues.In2004,ourvolumeand
revenueincreasedonlyslightly.However,from1996to2003,
our delivery network grew by 12.1 million carrier delivery
points,about1.7millionayear.
ImpactofInflationandChangingPrices
The Postal Reorganization Act requires that the Postal
Service provide universal mail service and operate on a
financialbreakevenbasis.Therefore,thepriceswecharge
intheformofpostageratesandfeesmust,overtime,reflect
thechangesinthecostandquantityofresourcesneededto
effectivelyoperateourbusiness.Theprimaryinputresources
arelaborandtherelatedcostofbenefits,energycoststhat
impactthecostoftransportationandutilities,materialcosts,
andthecostofmaintaining,replacingandexpandingour
distributionnetwork.
Wehavemaintainedstablepricessincetheimplementation
ofthelastomnibusratecaserecommendationinthesummer
of2002,andwehavecommittedtomaintainingstableprices
until2006.Wehaveachievedratestabilitythroughcontinu-
ousproductivityimprovementandfromthebenefitofreduced
CSRSretirementcostsofP.L.108-18.Weplantocontinuemiti-
gatinginflationarypressurewith$1.4billionofcostreductions
plannedfor2005.Buttheseproductivityimprovementsalone
willnotoffsetthecontinuingupwardcostpressuresresulting
fromresourcecostinflation,thecontinuousexpansionofour
deliverynetwork,orthelossofFirst-ClassMailvolumeandits
highlevelofcontributiontoinstitutionalcosts.Also,werecog-
nizethatP.L.108-18“savings”willbelostin2006.
ExpenseGrowth
Weestimatethattotalexpensesin2005willbe$68.5billion,
a3.9%increaseoverour2004expensesof$65.9billion.We
expectpersonnelcosts,includingcontractualpayincreases,
employeebenefits,andretireebenefits,toincreaseby$1.7
billion,or3.2%.Thisincreasewillbedrivenbyincreasedwork-
loadduetoourexpandingdeliverynetwork.Thisincreasewill
alsobedrivenbyhighercost-of-livingpayadjustmentsand
healthinsurancepremiums,coupledwithanincreaseinour
contributions totheFederalEmployees RetirementSystem
(FERS)from10.7%ofeachFERSemployee’ssalaryto11.2%
asrequiredbylaw.
We expect non-personnel costs excluding transportation
expensestoincreaseapproximately$600million,or6.9%,
becauseofinvestmentsinprogramstopromoteuseofpostal
products,updatestoandimprovementofinformationtech-
nologycapabilities,andimprovementsto customeraccess
andservice.Transportationcostswillgrow$150million,or
3.0%,becauseofhigherfuelcostsandtheimpactofrevised
Department of Transportation requirements limiting the
numberofconsecutivehoursthatdriversmayspendbehind
thewheel.
Our2005projectedexpensesreflectcostreductionsof$1.4
billionandincludeourplantoreduceworkhoursby23million.
Thisworkhourreductionistheequivalentofmorethan10,000
full-timepositions,evenaswedelivermailtoaprojectedaddi-
tional1.6millionnewaddresses.Withoutthesecostreductions,
our2005expenseswouldincrease5.9%insteadof3.9%.
From1971through1999wehadannualexpensegrowthof
lessthan4.0%onlythreetimes.Weexpectthat2005willbe
thefifthyearoutofthelastsixthatexpensegrowthwillbe
lessthan4.0%.
Item 7A. Quantitative and qualitative
disclosures about market risk
MarketRiskDisclosure
Inthenormalcourseofbusiness,weareexposedtomarket
risk from changes in commodity prices, certain foreign
currencyexchangeratefluctuations,andinterestrates.With
thelimitedexceptionexplainedonthefollowingpage,wedo
notusederivativefinancialinstrumentstomanage market
risks.Additionally,wedonotpurchaseorholdderivativefinan-
cialinstrumentsforspeculativepurposes.
GeneralInflationRisk
Eachofourlaborcontractswithourlargestunionsincludes
provisionsgrantingcost-of-livingallowances(COLAs).COLAs
aregenerallygrantedsemi-annuallyandarelinkedtoincreases
intheconsumerpriceindex(CPI).Nonbargainingemployeesdo
notreceiveCOLAs.Becauseemployeecompensationrepre-
sentsasignificantportionofourannualexpenses,anincrease
intheCPIgreaterthanhadbeenincorporatedintoourfinancial
planscouldbeasignificantrisktoourfinancialresults.We
estimatethatanincreaseintheCPIof0.5%wouldcausean
annualizedincreaseinourCOLAsofabout$100million.
Part II