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8 | 2004 annual report united states postal service
That’s฀our฀job.฀It’s฀what฀we฀do.฀And฀we฀do฀it฀just฀for฀you.
If฀it’s฀important฀to฀you,฀it’s฀important฀to฀us.฀And฀nothing฀says฀
“it’s฀important”฀as฀well฀as฀the฀mail.฀
It’s฀ personal.฀ It’s฀ trusted.฀ It’s฀ whatever฀ you฀ need฀ it฀ to฀ be฀
—฀when฀you฀ need฀ it฀and฀ how฀ you฀need฀it.฀If฀ you’re฀reaching฀
out฀to฀millions฀at฀once฀or฀just฀one฀in฀a฀million,฀nothing฀does฀it฀
like฀the฀mail.
The฀mail฀does฀it฀all,฀with฀you฀in฀mind.฀Every฀American฀—฀no฀
matter฀who,฀no฀matter฀where฀—฀can฀count฀on฀the฀same฀great฀
service.฀That’s฀what฀you฀expect.฀That’s฀what฀we฀deliver.
If฀you’re฀simply฀keeping฀in฀touch฀with฀friends฀and฀loved฀ones,฀
we’re฀working฀for฀you.฀Door-to-door฀service฀—฀with฀a฀smile.฀
If฀you’re฀a฀small฀business฀intent฀on฀becoming฀a฀bigger฀busi-
ness,฀we’re฀working฀for฀you.฀Team฀up฀our฀website,฀usps.com,฀with฀
your฀letter฀carrier฀ and฀your฀office฀ becomes฀your฀Post฀ Office.฀That฀
saves฀time฀and฀keeps฀you฀focused฀on฀growing฀your฀business.
If฀ you’re฀ a฀ big฀ business,฀ you’ve฀ got฀ some฀ big฀ needs.฀ And฀
we’re฀working฀for฀you.฀We฀offer฀the฀ creative฀solutions฀and฀the฀
support฀you฀need฀to฀manage฀customer฀relationships฀and฀build฀
new฀business.฀
No฀matter฀what฀your฀needs,฀it’s฀never฀been฀easier฀to฀make฀
the฀ Postal฀ Service฀ work฀ for฀ you.฀We’ve฀ developed฀ great฀ new฀
products฀ and฀ services฀ with฀ you฀ in฀ mind.฀We’ve฀ made฀ it฀ more฀
convenient฀than฀ever฀to฀take฀advantage฀of฀what฀we฀offer.฀
We฀brought฀a฀renewed฀commitment฀to฀our฀relationship฀with฀
thousands฀of฀community฀based฀businesses.฀We’re฀showing฀how฀
mail฀can฀make฀a฀difference฀for฀them฀—฀easily฀and฀affordably.฀
We฀ brought฀ new฀ focus฀ and฀ new฀ energy฀ to฀ our฀ partnership฀
with฀the฀mailing฀industry.฀It’s฀a฀vital฀part฀of฀the฀economy.฀So฀we฀
have฀to฀make฀sure฀mail฀continues฀to฀offer฀the฀best฀choice.
Mail.฀ It’s฀ part฀ of฀ the฀ fabric฀ of฀ America.฀ It’s฀ as฀ fresh฀ as฀
tomorrow.฀฀And฀it’s฀delivering฀for฀you.฀฀฀฀฀
Delivering for you.
postal service ambassadors
letter฀carriers
customer
service
employees
Deborah Kopplin
Postmaster
Tulare, SD
Robert Mcguire
Postmaster
Lakewood, CA
Fulin Ritt
Officer in Charge
Beachwood, NJ
Doreen Reichard
Customer Service Manager
Greenwich, CT
Elizabeth Owens
Customer Service Manager
Rogers Park Station
Chicago, IL
Normal Gilchrest
Postmaster
Forrest City, AR
Raymond Bernicchi
Postmaster
Arcadia, FL
Margie Washington
Officer in Charge
Wayne, PA
Jeanne Phillips
Postmaster
Fishing Creek, MD
Stephen Scully
Erie, PA
Adele Yoshikawa
Pearl City, HI
Gina Mendoza-Telck
Fort Worth, TX
John Dock
Mahwah, NJ
Diana Taylor
Tupelo, MS
Michael Cardarelli
Providence, RI
Jim Willson
Royal Oak, MI
Earl Keeton
Portland, OR
Appearing฀in฀television,฀radio฀and฀print฀advertising,฀our฀own฀letter฀carriers฀and฀customer฀service฀employees฀are฀
telling฀the฀world฀about฀our฀quick,฀easy฀and฀convenient฀products฀and฀services.
Alicia Tutt
Falls Church, VA