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Evaluation of Toshiba’s CSR in FY2010
Main Toshiba Group Stakeholders
Name Evaluating body Evaluation
DJSI (Dow Jones Sustainability Indexes) SAM (a Swiss SRI company) and Dow Jones
Indexes (U.S.)
Selected as one of approximately 300
constituent companies (for 11 years in a row)
Corporate Sustainability Assessment SAM SAM Silver Class
Corporate Social Performance Survey Public Resource Center (Japan) A (highest rank)
Survey of Corporate Integrity and Transparency Integrex (Japan) 2nd place
Survey of Japan’s Worker-Friendly Companies Nihon Keizai Shimbun Inc. 2nd place
Quality Management Level Research
Union of Japanese Scientists and Engineers (JUSE)
(in cooperation with Nihon Keizai Shimbun Inc.)
4th place
Survey of Environmental Management Level Nihon Keizai Shimbun Inc. 3rd place
Toshiba Group
Customers
Local communitiesSuppliers
Government and
Authorities NPOs and NGOs
Shareholders and
Investors Employees
Alongside shareholders and investors, Toshiba
Group’s stakeholders include our customers,
employees and suppliers. We strive to fully
understand and respond to their concerns, and
toward this we communicate with them in a
number of ways.
Toshiba Group’s primary responsibilities
toward shareholders and investors are to provide
timely, appropriate information and a reasonable
share of profit. We seek to supply customers with
safe, reliable and worthwhile products and
services, and provide prompt information in the
event of product accidents or other problems.
In this spirit, we are also channeling our
strengths into supporting recovery from the Great
East Japan Earthquake. (Please refer to P. 14-15.)
We will continue to endeavor to live up to
our stakeholder expectations and advance CSR
management so as to continue to be a company
trusted by society.
Meeting the expectations of our
stakeholders is CSR Management
TOSHIBA Annual Report 2011
37
A01_東芝様AR2011_前半.indd 37 11.8.15 5:14:58 PM