Office Depot 2002 Annual Report Download - page 5

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in our segment operating profit. This
business now accounts for over 14% of
consolidated worldwide revenues, and
represents 21% of consolidated segment
operating profit. Our International business
has enormous growth potential across all
brands and channels, and we plan to
continue to allocate a disproportionate
share of our capital to accelerate our
growth potential outside of North America,
especially in Europe.
Throughout 2002, we consistently delivered
on our promises. As our journey continues,
we are making further progress toward our
goal of becoming the destination of choice
for office products and solutions for all
segments of the market. We see
opportunities to grow our business across
all of our channels worldwide. We plan to
leverage our market leadership position in
order to capture increased market share
and build consumer preference with our
superior combination of value, convenience,
assortment, information and experience.
We will continue to integrate and align a
wide range of activities in order to offer our
customers the “right” office solutions to
meet their needs.
We will gauge our success by our ability to
gain and defend leadership in individual
markets, to manage our markets across our
full range of integrated channels, to tailor
offerings to distinct customer segments,
to compete in specific product categories
and to align the organization with
clear mandates.
None of our accomplishments would have
been possible, nor would our goals for the
future be within reach, without the tireless
efforts of the more than 43,000 members
of our Office Depot family, the dedication
of our management team and the
confidence of our shareholders. Thank you
all for your contributions. I can assure you
that, while so far on our journey we have
accomplished much, it is far from over, and
all of us are more committed than ever to
making Office Depot the most compelling
place to work, shop and invest.
Bruce Nelson
Chairman and Chief Executive Officer
March 2003
“I enjoy working at Office Depot
because of its culture. The attitude is
similar to mine. There’s always a
pleasant atmosphere.”
—Malika Akkabouz
Exclusive Team Viking Accounts
Executive Leadership Team from left to right:
Charles Brown, David Fannin, Monica Luechtefeld, Jerry Colley, Jay Crosson, Rolf van Kaldekerken, Bruce Nelson,
Rick Lepley, Robert Keller, Patricia Morrison, Jocelyn Carter-Miller, David D’Arezzo
“I started as a temp 11 years ago and
have had the opportunity to move up
in the Company.
“I love having the opportunity to be
learning all the time.
“I like supporting management’s vision
of fanatical customer service.”
—Tiffany Duncan
Administrative Assistant
OUR BRAND | OUR PEOPLE | OUR BRAND | OUR PEOPLE | OUR BRAND | OUR PEOPLE |