Office Depot 2002 Annual Report Download - page 3

Yes, it’s about office supplies and furniture, photocopying and
shipping, computers, PDAs and office machines. It’s about printer
cartridges, paper clips and pushpins.
But the decision to buy every one of those items, no matter how
small or large, is made by an individual. Whether it’s a self-
employed entrepreneur shopping online at 3 a.m., a purchasing
agent dealing with a trusted sales representative or an adminis-
trative assistant hurriedly stopping by a store at lunchtime, every
single transaction begins with a real person.
By the same token, every transaction involves at least one—and
often numerous—members of the Office Depot family.
From the copy center manager or cashier in the retail stores, to
the call center representative taking a telephone order, to the
warehouse employee filling orders and the driver delivering the
products, every Office Depot employee shares a common goal.
On any given day, each of us strives to ensure that every single
customer experiences the full promise of the Office Depot brand:
What you need. What you need to know.
These accomplishments are natural outcomes of Office Depot’s
annual employee communication and engagement process.
Our goals are clear:
• To be one of the best companies in the world for which to work.
• To be the destination of choice for customers of all sizes
through multiple brands and channels.
• To earn superior investment returns.
Today, Office Depot is achieving its goal of becoming the most
compelling place to work, shop and invest because its people are
the best in the industry—exceptionally loyal and dedicated to
fulfilling the promise of its brand.
1
OUR PEOPLE
OUR BRAND
WHEN YOU COME RIGHT DOWN TO IT,
THE OFFICE PRODUCTS INDUSTRY IS
ALL ABOUT PEOPLE.
“Diversity and
innovation make
Office Depot a world
class place to work.”
—Allan Afrow
Senior Corporate
Attorney
Pictured left
“Office Depot uses
technology to
enhance its
development.”
—Frank Litrento
Pre-Development
Manager
Pictured right
Also pictured:
—Miriam Harvey
Project Design
Assistant
Construction and
Design Department
“I like the Company’s
dedication to the employees.
The individual can take
advantage of many benefits
and possibilities.
“I feel free to do my job and
go where I’m needed.
“I feel lucky to work with my
managers and the other leads
and managers throughout
the Company.”
— Frank Martinez
Quality Assurance
Weston CSC
“Office Depot has
always embraced
the leading edge
in technology.”
—Geoffrey Booher
Senior Network
Administrator