Neiman Marcus 2008 Annual Report Download - page 704

[***] Billing Feeds Harbor with updated
ACH IVR accounts billing
balance and minimum
payment information.
Output Each billing
cycle
Morning
[***] Billing Provide outside P&L
collection agencies with new
assigned NM & BG P&L
accounts for collection
recovery.
Output Each billing
cycle
Morning
[***] Customer Service Feeds Harbor with new
accounts that applied-for-ACH
IVR payment processing.
Output Mon-Fri Nightly
[***] Posting Sends Chase an ACH payment
file for NM/BG payments that
are being posted to the
customer's account that require
ACH clearing. Receive Chase
files that identify NM/BF
accounts that were processed
or are NSF status.
Output/Input Mon-Fri Nightly/
Morning
[***] Posting Feeds Incircle system with
posted NM sales/return txns.
Output Daily Nightly
[***] Posting Feeds NM customers that
reached Incircle status for new
credit card generation.
Input Daily Nightly
[***] A/R Feeds the EDW system with
new account information and
existing account demographic
changes.
Output Daily Nightly
[***] Posting Updates the NMG Credit
customer database for
accounts that opted for the Do
Not Call'.
Input Monthly Nightly
[***] Statements Provides Credit with an
Incircle points file that will
display a customer's point
information on a their billing
statement.
Input Daily Nightly