Neiman Marcus 2008 Annual Report Download - page 693

SCHEDULE 7.4(b)
Bank Systems
The system conversion date to the Bank PaySys environment is dependent on the following requirements:
1. NMG is currently using PaySys Release 2.59. Bank PaySys platform must have exact or enhanced screen and programming
functionality. If newer release is offered, PaySys functionality in this new release must be conducive to a retail environment in all
aspects related to all sub-system functionality.
2. Whether Universal Agents will be GUI-based screens or mainframe (green) screens, primary work' screen must have combined
authorizations and customer service functionality to be able to decision majority of pending authorizations and perform
generalized customer service non-financial maintenance and financial adjustments without further screen toggling.
3. All PaySys customization (see attached customized programming and reporting list by sub-system) currently used in the NMG
PaySys environment must be converted to the Bank PaySys platform unless an enhanced product offered by Bank and mutually
agreed upon can be substituted instead.
4. All credit system interfaces (see attached batch and on-line credit system interface lists) including POS, Sales Audit, CMOS and
InCircle must continue without interruption or delayed service during and after PaySys system conversion.
5. Upgraded real-time adherence and/or call management technology that enhances NMG environment including Witness call
monitoring software or a similar product with comparable technology must be converted at same time (if not sooner) as PaySys
system conversion.
6. Updated technology associated with re-developing score models through StrategyWare initiatives or a comparable product with
similar technology related to new account scorecards, restore matrixes or internal behavioral scores will be explored. This could
potentially eliminate the need to convert current customization from NMG PaySys platform.
7. Explore and determine if other technological enhancements including fraud detection and Internet-related products can be
utilized and upgraded immediately following PaySys system conversion.
8. Independent of the conversion to the Bank PaySys environment, the Parties shall have ongoing discussions regarding potential
conversion of other credit systems used by Universal Agents that can be converted separately from the PaySys conversion.
Regardless of whether other systems are converted, the Parties shall discuss the impact that the Bank PaySys conversion will have
on these other systems and appropriate action shall be taken to minimize any effect of such conversion on these other systems.
These systems include the check authorization system, gift card maintenance system, InCircle loyalty point redemption system,
XNET signature slip, statement viewer and numerous other miscellaneous systems.