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JPMorgan Chase & Co./2015 Annual Report 93
Selected metrics
As of or for the year
ended December 31,
(in millions, except ratios) 2015 2014 2013
Credit data and quality
statistics
Net charge-offs:
Credit Card $ 3,122 $ 3,429 $ 3,879
Auto 214 181 158
Student 210 375 333
Total net charge-offs $ 3,546 $ 3,985 $ 4,370
Net charge-off rate:
Credit Card(a) 2.51% 2.75% 3.14%
Auto 0.38 0.34 0.31
Student 2.40 3.75 3.01
Total net charge-off rate 1.87 2.12 2.36
Delinquency rates
30+ day delinquency rate:
Credit Card(b) 1.43 1.44 1.67
Auto 1.35 1.23 1.15
Student(c) 1.81 2.35 2.56
Total 30+ day
delinquency rate 1.42 1.42 1.58
90+ day delinquency rate –
Credit Card(b) 0.72 0.70 0.80
Nonperforming assets(d) $ 394 $ 411 $ 280
Allowance for loan losses:
Credit Card $ 3,434 $ 3,439 $ 3,795
Auto & Student 698 749 953
Total allowance for loan
losses $ 4,132 $ 4,188 $ 4,748
Allowance for loan losses to
period-end loans:
Credit Card(b) 2.61% 2.69% 2.98%
Auto & Student 1.02 1.17 1.51
Total allowance for loan
losses to period-end
loans 2.07 2.18 2.49
(a) Average credit card loans included loans held-for-sale of $1.6 billion, $509
million and $95 million for the years ended December 31, 2015, 2014 and
2013, respectively. These amounts are excluded when calculating the net
charge-off rate.
(b) Period-end credit card loans included loans held-for-sale of $76 million,
$3.0 billion and $326 million at December 31, 2015, 2014 and 2013,
respectively. These amounts were excluded when calculating delinquency
rates and the allowance for loan losses to period-end loans.
(c) Excluded student loans insured by U.S. government agencies under the
FFELP of $526 million, $654 million and $737 million at December 31,
2015, 2014 and 2013, respectively, that are 30 or more days past due.
These amounts have been excluded based upon the government guarantee.
(d) Nonperforming assets excluded student loans insured by U.S. government
agencies under the FFELP of $290 million, $367 million and $428 million
at December 31, 2015, 2014 and 2013, respectively, that are 90 or more
days past due. These amounts have been excluded from nonaccrual loans
based upon the government guarantee.
Card Services supplemental information
Year ended December 31,
(in millions, except ratios) 2015 2014 2013
Revenue
Noninterest revenue $ 3,673 $ 3,593 $ 3,977
Net interest income 11,845 11,462 11,638
Total net revenue 15,518 15,055 15,615
Provision for credit losses 3,122 3,079 2,179
Noninterest expense 6,065 6,152 6,245
Income before income tax
expense 6,331 5,824 7,191
Net income $ 3,930 $ 3,547 $ 4,340
Percentage of average loans:
Noninterest revenue 2.92% 2.87% 3.22%
Net interest income 9.41 9.16 9.41
Total net revenue 12.33 12.03 12.63