JP Morgan Chase 2015 Annual Report Download - page 102

Management’s discussion and analysis
92 JPMorgan Chase & Co./2015 Annual Report
Selected metrics
As of or for the year
ended December 31,
(in millions, except ratios
and where otherwise
noted) 2015 2014 2013
Selected balance sheet
data (period-end)
Loans:
Credit Card $ 131,463 $ 131,048 $ 127,791
Auto 60,255 54,536 52,757
Student 8,176 9,351 10,541
Total loans $ 199,894 $ 194,935 $ 191,089
Auto operating lease
assets 9,182 6,690 5,512
Selected balance sheet
data (average)
Total assets $ 206,765 $ 202,609 $ 198,265
Loans:
Credit Card 125,881 125,113 123,613
Auto 56,487 52,961 50,748
Student 8,763 9,987 11,049
Total loans $ 191,131 $ 188,061 $ 185,410
Auto operating lease
assets 7,807 6,106 5,102
Business metrics
Credit Card, excluding
Commercial Card
Sales volume (in billions) $ 495.9 $ 465.6 $ 419.5
New accounts opened 8.7 8.8 7.3
Open accounts 59.3 64.6 65.3
Accounts with sales
activity 33.8 34.0 32.3
% of accounts acquired
online 67% 56% 55%
Commerce Solutions
Merchant processing
volume (in billions) $ 949.3 $ 847.9 $ 750.1
Total transactions (in
billions) 42.0 38.1 35.6
Auto
Loan and lease origination
volume (in billions) 32.4 27.5 26.1
The following are brief descriptions of selected business
metrics within Card, Commerce Solutions & Auto.
Card Services includes the Credit Card and Commerce
Solutions businesses.
Commerce Solutions is a business that primarily processes
transactions for merchants.
Total transactions – Number of transactions and
authorizations processed for merchants.
Sales volume – Dollar amount of cardmember purchases, net
of returns.
Open accounts – Cardmember accounts with charging
privileges.
Accounts with sales activity – represents the number of
cardmember accounts with a sales transaction within the past
month.
Auto origination volume – Dollar amount of auto loans and
leases originated.