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67
Divisions Group Management Report
Deutsche Post World Net Annual Report 2007
Postbank further improved its volumes in the private mortgage business from
. billion to . billion. Due primarily to the VAT increase and the abolition
of the home owner’s allowance, the operating environment for the private mortgage
lending business was marked by a strong decline in demand. Despite low demand
and strong competition, Postbank, at ., almost reached its goal of a more than
increase in the volume of self-brokered private mortgage loans.
Products for corporate customers
e Corporate Banking business primarily involves products related to payment
transactions and commercial real estate nance. Alongside an investment credit
product which it had already successfully launched, Postbank now also arranges
development loans from major public-sector development agencies. It has extensive
expertise in commercial real estate nance, which it also employs in foreign markets.
anks to a highly selective lending policy, Postbank has a favourable risk pro le.
Expert in transaction banking
In addition to handling its own transactions, Postbank provides payment transaction
services for other banks including Deutsche Bank, Dresdner Bank and, starting in
, HypoVereinsbank. Postbank is leveraging its traditional strength in transac-
tion banking to join forces with BHW in building an e cient platform for processing
building loans.
Financial asset management
Postbank invests its liquid funds in nancial markets. Its Financial Markets unit is
acknowledged as an e cient service provider in managing interest rate, currency
and share price risk.
Strategy and goals
Expanding business with existing customers
Postbank plans to provide its approximately . million customers with even better
service and innovative products while further improving processes and achieving
cost leadership. In sales, it will focus more intensively on its . million-strong base
of private customers who do most of their banking through Postbank. It aims to
increase this customer base to . million by . At the same time, Postbank aims
to maximise potential in its existing customer base by cross-selling and, ultimately,
to gain market share in all important product areas through above-average growth
with both new and existing customers. All sales channels will be expanded, with the
priority on the two most important: mobile sales as well as sales through branches
and retail outlets. Progress on this front will be communicated on a regular basis.