DHL 2007 Annual Report Download - page 17
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13
Deutsche Post World Net Annual Report 2007
Letter to our Shareholders The Group
In our business activities, we are facing four major challenges:
First: e German mail market was fully liberalised on January . e good
thing is that since last year we have had a sound basis for dependable planning with
regard to social standards and price structure up to the year . A statutory mini-
mum wage for mail carriers has been stipulated, postage rates have remained stable
and, as the only provider of a nationwide universal service, we are exempt from
value-added tax. Overall, this is a good basis for ensuring that quality and reliability
decide the eld in competition. As the undisputed quality leader, we are very well
equipped to welcome other providers into the marketplace.
Second: e express business in the United States remains awed. e improvements
made at the start of were undone as the economy faltered at the year-end. We
have already adopted measures to improve performance. However – and I say this
in all openness – the situation as it stands is unacceptable. e problem needs to be
resolved. I promise you we will very soon be initiating all steps necessary to achieving
a rapid improvement in results.
ird: In our logistics business, we aim to grow faster than the industry. With the
integration of DHL and Exel, we executed the largest project of its kind in the industry
to date, rapidly and with resounding success. However our ambition does not stop
there. When I look ahead, I see the image of an integrated logistics service provider.
By intensifying our collaboration between divisions and throughout the Group, we
intend to substantially speed up the process of integration, thereby boosting the
company’s growth and pro tability.
Dr Frank Appel,
Chairman of the
Board of Management