DHL 2007 Annual Report Download - page 101
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Further Developments and Outlook Group Management Report
Deutsche Post World Net Annual Report 2007
We will complete the restructuring of our time-de nite products in the regional
markets and increase supply to meet demand. O ering day-de nite shipments in
the intercontinental arena also forms part of our plans, with a view to satisfying the
growing demand for cost-e ective products and services. As regards sales activities,
we intend to focus our organisation and programmes more sharply on the global
trade lanes.
Services and infrastructure in logistics business to be expanded
We intend to concentrate on the following three areas in the year ahead.
1. Focus on growth markets
e economies of the emerging countries, in particular Brazil, India, China and
Eastern Europe, will expand further in 2008. We are engaged in establishing new
logistics centres to serve our customers operating in these markets.
2. Enhanced service for high-revenue customers
We aim to continue raising the portion of revenues accounted for by our largest cus-
tomers – although the enhanced service we are o ering will not in any way diminish
our commitment to the small and medium-sized enterprises, which constitute our
most important customer groups for the global forwarding and freight business.
3. New products and services
In 2008, we will be extending our o ering in the areas of international supply chains,
e-ful lment, service parts logistics and life science industry solutions, where we see
real opportunities for growth. We will also be improving our standard services, in-
cluding warehousing. For example, we are looking for further ways to create added
value, such as by introducing campus solutions. ese are sites whose resources, typi-
cally sta and means of transport, are shared by several distribution centres.
SERVICES to be unbundled
In our capital markets programme Roadmap to Value we committed ourselves to
improving the transparency of our nancial reporting for all capital markets audi-
ences. We will therefore adjust our reporting structure and unbundle our SERVICES
Division with e ect from 1 January 2008. All costs of Global Business Services will
be allocated to the operating divisions. e result will be a clean Corporate Centre/
Other segment, on which we will report starting in the rst quarter of 2008.
Strategy and goals, page 30